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Primary Location: 

Australia - Huntingwood, AU

Function:  Service Delivery
Job Category:  Other

Field Service Coordinator/Planner

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, and our Smart Marine and Energy visions into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a cleaner future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?



Main responsibilities:

• Plans, organizes and delegates FS/WS jobs
• Allocates manpower for FS/WS jobs. Updates the FS Global Planning Tool
• Coordinates and provides logistics support for all FS/WS jobs. Liaises with customers, Account Managers, FS/WS Manager and Network Companies/Product Companies
• Organise sub-contractors as required
• Ensures that FS/WS personnel are briefed prior to the execution of the jobs
• Ensures that jobs are coordinated and executed to full customer satisfaction
• Ensures that tools and other company assets are returned after job completion
• Ensures that all job related expenses are captured and booked into the job
• Monitor costs on the job and take appropriate action
• Ensures that job related correspondence are maintained in the respective job pockets
• Reviews FS/WS Service Reports prior to the approval of the FS/WS Manager
• Reviews completed FS/WS jobs for invoicing
• Assist the FS/WS Manager as required
• Ensure that FS/WS processes are effectively implemented and maintained
• Demonstrate commitment to OH&S, Environmental and Quality Systems and actively participate in Wartsila initiatives
• Be a Team player: support colleagues and superiors, share information, contribute to a friendly work atmosphere.


Education and Experience:

• Wide knowledge of organisation and business practices

• SAP experience preferred

• Possess tact, diplomacy and assertiveness to motivate ancillary services and colleagues to meet deadlines

• High level of organisational and administrative ability

• Mechanical Engineering or Marine Engineering qualifications

Last application date: 29/02/2020

This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2019, Wärtsilä’s net sales totalled EUR 5.2 billion with approximately 19,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com