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Primary Location: 

Bangladesh - Dhaka, BD

Function:  Service Delivery
Job Category:  Other

Team Leader, Parts Coordination Management

Wärtsilä Global Logistics Services (WGLS) manages the entire logistics chain of Wärtsilä OEM parts, from order intake to customer delivery. To accomplish this, the team is built with three delivery functions; Parts Coordination Management (PCM), Parts Supply (PS) and Parts Delivery (PD).


Parts Coordination Management is a global organization working with both internal and external customers to support Parts offers, Order confirmations, as well as, providing critical information throughout this process to multiple stakeholders.


We are looking for 2 Team Leaders to develop and lead the Parts Coordination Management (PCM) team with locations in Dubai (UAE), Dhaka (Bangladesh) and/or Mumbai (India). Parts Coordination Management (PCM) takes care of handling of the Spare Part quotations and orders for the customers within Middle East and South Asia Area, Covering, Bangladesh, India Pakistan, Sri Lanka, Saudi Arabia, United Ara Emirates and surrounding countries like , Oman, Qatar, Jordan. We offer a high-quality working environment where you'll have an opportunity to understand the logistics behind moving our Parts globally and enjoy working to meet our customers' requirements.


Locations: Dubai (UAE), Dhaka (Bangladesh) and/or Mumbai (India).

No. of Positions - 2 nos.


Main responsibilities
- Ensure that the business objectives and targets are met.
- Lead and coach personnel within own team.
- Execute action plans according to rules and regulations.
- Cooperate with Team Leaders in other locations to ensure best practices.
- Ensure quality and timely handling of quotations, orders, recording of claims and other related documents.

- Implement corrective and preventive actions as necessary.
- Balance workload among team members to grant efficiency and effectiveness
- Monitor and report business performance in assigned team(s).
- Identify waste in PCM processes having an operational excellence approach.
- Motivate and develop a team in an environment where they can realize people's potential
- Maintain continuous improvement by using tools and techniques
- Develop strategies & relationships with the internal / external partners and clients


- M. Sc. / B. Sc in Business Admin and/or equivalent
- Minimum 3 years of Managerial Experience, directly leading People and Teams.
- Previous experience in change management seen as beneficial
- Fluency in English , knowledge of any local languages is seen as beneficial
- Leadership and management skills, preferably remote management
- Strong Customer service (internal, external) and Communication skills
- Organizing skills
- Cultural knowledge
- Problem solving and decision making
- Cost awareness and effectiveness
- Workplace ICT applications & equipment skills


Contact person to give further information

  • Mr. Jean Pierre Wijkmans
    Manager, Parts Coordination Management, Energy Business Middle East & Asia, Wärtsilä Global Logistics Services



Please submit your application at latest by September 30th, 2019


Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2018, Wärtsilä’s net sales totalled EUR 5.2 billion with approximately 19,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki.