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Primary Location: 

Canada - Halifax (Dartmouth), CA

Function:  Service Delivery
Job Category:  Other

Field Service Engineer

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2019, Wärtsilä’s net sales totalled EUR 5.1 billion with approximately 19,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki.


Field Service Engineer SLS


In this newly established global position you will become part of Wärtsilä Shaft Line Repair Services (SLRS), the organisation responsible for services delivered by Wärtsilä Shaft Line Solutions (SLS). A growing organisation within SLS and critical to strategy, SLRS includes over 120 dedicated professionals located all around the world. Priorities in SLRS are to stay safe, keep customers happy and to have fun.


SLRS are looking for an experienced Field Service Engineer who is ready to travel the world in order to deliver a wide range of services on an extensive range of products, such as shaft seal systems, bearings, hydraulic couplings and more; supporting a global install base of over 30,000 vessels. You will be located in Canada and will be part of a team responsible for SLS Field Service in the Americas and globally


Your main responsibilities are

  • Perform Field Service activities according to the work plan.
  • Perform overhauls and repairs on assemblies on site and/or in workshops.
  • Interact professionally with customers during the work execution.
  • Perform internal and external progress status of the assigned work.
  • Create the Service Work Reports.
  • Ensure that the work is executed according to Wärtsilä QEHS guidelines and site procedures.
  • Ensure that the work is executed according to QSHE guidelines and site procedures and policies.
  • Follow-up and report on the status of work orders to customer and/or internal stakeholders.
  • Continuously seek for solutions in according to best practises.


Main requirements in this role are

  • A safety first mind-set.
  • You are passionate about developing SLS E2E-business to the next level. 
  • Relevant technical education or qualifications as a combination of education and experience.
  • Technical experience in marine engineering with practical problem solving skills.
  • Proven experience of installation operation, maintenance and repair.
  • Highly effective technical communication skills, both written and verbal
  • Interact professionally and deliver solutions to customers during the work execution.
  • Experience in propulsion shaft alignment and vibrations beneficial.
  • Experience of working with electrical systems beneficial.
  • Working knowledge of Microsoft office suite.
  • Fluent in English with relevant additional language skills beneficial.
  • You are located in Canada and willing and able to travel both within Canada and internationally 


In this role, your success will be measured by

  • KPIs set by FS Manager and FS Area Manager AMER.


In addition, as an ideal candidate you

  • drive Wärtsilä Purpose and demonstrate Wärtsilä values
  • understand the value of collaboration and benefits it brings
  • are recognised as a leader with ability to build high performing teams based on trust
  • have high integrity, listen with good intention, appreciate feedback and support people to grow
  • create clarity on direction and inspire people to take action towards the future goals
  • enjoy creating clear business value with a goal-oriented mind-set
  • drive results with excellent planning and remove obstacles for success of our employees
  • feel accountable for business impact and act to adjust when performance is not as expected
  • develop an organization with high passion and drive – while making sure that it is fun doing business

Wärtsilä Canada values our employees. We offer a competitive salary and comprehensive benefits package. Wartsila Canada is an equal opportunity employer under the Government of Canada's Federal Contractors Program. Please note Criminal record checks are required for all positions.