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Primary Location: 

Canada - Halifax (Dartmouth), US

Function:  Service Delivery
Job Category:  Engineering

Service Engineer (SI) E&A, Field Services, Controls & Electrical Systems

Wärtsilä is leading the transition towards a 100% renewable energy future. As an energy system integrator, we – Wärtsilians - understand, design, build and serve optimal power systems for future generations. Our solutions provide the needed flexibility to integrate renewables and secure power system reliability. We support our customers over the lifecycle of their installations with services that enable increased efficiency and guaranteed performance. Did you know that Wärtsilä has 72 GW of installed power plant capacity in 180 countries around the world?

In this era of innovation and fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Want to join the ride?


Wärtsilä Energy Business leads the transition towards a 100% renewable energy future. We help our customers unlock the value of the energy transition by optimising their energy systems and future-proofing their assets. Our offering comprises flexible power plants, energy management and storage systems, as well as lifecycle services that enable increased efficiency and guaranteed performance. Wärtsilä has delivered 72 GW of power plant capacity in 180 countries around the world.


We are looking for a dynamic high performer to join our fast paced and exciting Team. We are a SMART technology company that empowers our people to collaborate and shape our markets, so that we can have a sustainable impact on society. We are seeking a Service Engineer, Electrical and Automation who will be assigned to attend services for our clients, carrying out complex equipment troubleshooting and repairs.   

Required Main Responsibilities:

- Perform Field Service activities according to the work plan.
- Follow up and participate on field tests
- Provide advanced applications training for local field service resources
- Participate in customer meetings as local technical advisor in the electrical and automation aspects
- Provide sales support

- Service Engineer needs to be able to take the ownership of technical deliberations and facilitate technical  contact point between internal and external stakeholders.
- Participate in development of new working methods within own responsibility area.
- Make analysis with adequate conclusions and recommendations (reports) for how to solve complex   technical problems of the customer. Report the related work progress to relevant stakeholders.
- Solve complex technical and operating problems of the customer as well as report and propose product improvement needs in order to reach quality and cost targets and ensure customer satisfaction.

- Create the Service Work Reports.

Development Responsibilities:
- Development of the technical competences of junior Field Services personnel in the area..

Skills and Competences:
General Skills:
- Cost awareness and effectiveness
- Achieving results
- Presentation skills
- Reporting and analysing skills
- Wärtsilä knowledge and business understanding
- Planning and target setting
- Excellent communication skills
- English, other language is a plus.

Professional Skills:
- Product knowledge
- System and solution knowledge
- Customer understanding

- Experience in electrical installations and commissioning.
- Experience in commissioning new power plants as an automation engineer
- Experience with programmable logic controllers, frequency drives, electrical protection devices, computer systems, ethernet networks, firewalls and OPC-servers, Wärtsilä engine automation (UNIC)
- Leading field tests and developing new products with customers and research and development organizations within the company.

Contact person to give further information:
Jaakko Hämeenniemi
General Manager, Controls & Electrical Systems / Field Services & Technical Services
+1 786 710 9982



Successful applicant must be authorized to work in the USA without sponsorship. 

We look forward to hearing from you. Qualified candidates must apply online https://careers.wartsila.com/search/?q=. 

Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package.   Wärtsilä North America is an EOE/AA employer. 


Last application date: 21/10/2020

This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2019, Wärtsilä’s net sales totalled EUR 5.2 billion with approximately 19,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com