Cape Town, ZA
Trainee-PCM
Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.
We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?
Your main responsibilities will include the following:
- Act as customer contact for spare parts quotations, orders, deliveries and non conformities.
- Act as a link between customer and the various departments involved in the spare parts delivery process.
- Handle and coordinate quotes and orders according to working procedures and guidelines.
- Ensure quality of spare parts sales documents.
- Actively follow up quotes with customers before they expire providing feedback to sales teams.
- Actively follow-up the order book with the sales team.
- Proactively propose ideas to speed up deliveries.
- Liaise with Sales about the content and terms of the offerings solutions.
- Off hour support for spare parts (24 hr )
- Maintain and develop knowledge of customer specific solutions and needs.
- Coordinate and prioritize daily activities and urgent requests with relevant colleagues in order to find satisfactory
- Follow up and communicate parts deliveries information accordingly in a timely manner to customers.
Development Responsibilities: - As requested by Manager during the Development Discussion - Team work mindset
As an ideal candidate, you will shine in the role if they have following qualities:
- Education: Any graduate degree
- Professional certification in Supply Chain Management is seen as an advantage.
- Skills: SAP/ERP knowledge and Supply Chain understanding will be considered as a plus but it is not a prerequisite.
Other skills:
- Fluency in French.
- Parts order processes knowledge
- Spare parts material info
Knowledge Inco-terms understanding
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.