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Carolina, PR

Function:  Service Delivery
Job Category:  Engineering

Service Superintendent, 4-Stroke, Energy Business

Service Superintendent 4 Stroke, Energy Business


We are looking for a Service Superintendent 4 Stroke, Energy Business to join our dynamic, fast-paced, Field Service team. This position will be located in Puerto Rico.


What will you be doing


As a Service Superintendent 4 Stroke, you will perform Field Service activities according to the work plan and perform advanced mechanical, as well as electronic & automation and system integration-related, troubleshooting on 4-stroke engines and auxiliary equipment.


The ideal candidate has 5 – 10 years of experience in the operation and maintenance of 4 stroke reciprocating engines and the ability to travel up to 75% within the domestic U.S., Caribbean, Canada.


As a Service Superintendent 4 Stroke, you will focus on these responsibilities:

  • Act as system commissioning engineer and lead the related commissioning activities.
  • On-site team leading and managing of the assigned team and related activities during the work execution (when applicable).
  • Perform technical advisory for repair activities executed on customers responsibility.
  • Interact with customers during the work execution.
  • Commissioning of service products.
  • Interacting with FS back office and TS during work execution.
  • Perform internal and external progress status reports of the assigned work.
  • Create the Service Work Reports.
  • Ensure that the work is executed according to Wartsila quality, health and environmental guidelines and customer site procedures.
  • Comply with the management system accordingly to what has been implemented locally for her/his position.
  • Proactively consult, advise and promote available Wartsila solutions and products to customer. Perform all activities needed to reach the objectives of the position and comply with the orders, instructions, values and company policies applicable as employee and to the position.
  • Knowledge sharing ability and availability to training colleagues


To be successful in this role, we expect you to have:

  • 4-Stroke gas and liquid full engine technical knowledge. Not only mechanical knowledge - should have a multi-disciplinary background: E&A, electronic adjustments.
  • Knowledge of auxiliary systems and equipment (holistic vision)
  • Fluency on the English language and desire on French language
  • Cultural sensitivity (understanding cultural differences, working respectfully).
  • Communication (with the client, inside and outside Wartsila, speaking and writing, technical report).
  • Quality of technical reports (objective, with relevant data).
  • Leadership and Team player skills


Physical & Mental/Reasoning Demands:

These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or associate from the position. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

  • Vision: Close; Distance; Depth
  • Color Perception (Red, Green, Amber)
  • Hearing/Listening
  • Clear Speech
  • Touching: Dexterity; Hand; Finger
  • Ability to Mount and Dismount Forklift/Truck
  • Pushing/Pulling/Stoop/Kneel/Crouch or Crawl
  • Lifting: 45 Pounds; 5 Times per shift
  • Carrying: 25 Pounds; 5 Times per shift
  • Driving (local/over the road)
  • Bend/Squat/Sit and Stand for a prolonged period of time
  • Climbing / Balance


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Works Alone / Works with Others
  • Verbal Contact w/Others; Face-to-Face Contact
  • Inside / Outside
  • Extreme Heat / Extreme Cold
  • Noise
  • Mechanical Equipment
  • Electrical Equipment
  • Pressurized Equipment
  • Moving Objects
  • High Places
  • Fumes/Odors
  • Hazardous Materials
  • Dirt Dust


Why you and us


You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. 


If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.


Successful applicant must be authorized to work in Puerto Rico without sponsorship.


We look forward to hearing from you. Qualified candidates must apply online:


Vaccination is a vital tool to reduce the presence and severity of COVID-19 cases in the workplace, in communities, and in the nation as a whole. The spread of COVID when working in customer facilities and project sites can lead to costly site shutdowns, for which Wärtsilä could be deemed financially responsible. Many local government authorities require proof of vaccination to enter the state or country, and many of our customers require proof of vaccination to be on a project site. In line with legal regulations Wärtsilä has implemented a COVID-19 policy on vaccination and testing to reduce the risk of transmission on Wärtsilä premises. Wärtsilä strongly encourages all employees to be vaccinated to protect themselves and other employees.


Last application date: 31/01/2023 


At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 


This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on