Share this Job
Primary Location: 

China - Shanghai, CN

Function:  Service Delivery
Job Category:  Other

Field Service Engineer

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, and our Smart Marine and Energy visions into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a cleaner future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?


Your main responsibilities are:
• Perform Field Service activities according to the work plan.
• Perform overhauls and repairs on assemblies on site and/or in workshops.
• Interact professionally with customers during the work execution.
• Perform internal and external progress status of the assigned work.
• Create the Service Work Reports.
• Ensure that the work is executed according to Wärtsilä QEHS guidelines and site procedures.
• Ensure that the work is executed according to QSHE guidelines and site procedures and policies.
• Follow-up and report on the status of work orders to customer and/or internal stakeholders.
• Continuously seek for solutions in according to best practises.


Main requirements in this role are
• A safety first mind-set.
• You are passionate about developing SLS E2E-business to the next level. 
• Relevant technical education or qualifications as a combination of education and experience.
• Technical experience in marine engineering with practical problem solving skills.
• Proven experience of installation operation, maintenance and repair.
• Highly effective technical communication skills, both written and verbal
• Interact professionally and deliver solutions to customers during the work execution.
• Experience in propulsion shaft alignment and vibrations beneficial.
• Experience of working with electrical systems beneficial.
• Working knowledge of Microsoft office suite.
• Fluent in English and Chinese with relevant additional language skills beneficial.
• You are located in Wuxi and willing and able to travel.

In this role, your success will be measured by
• Order-intake, net sales and EBIT for SLS.
• KPIs set by FS Manager and FS Area Manager EUAF.

In addition, as an ideal candidate you
• drive Wärtsilä Purpose and demonstrate Wärtsilä values
• understand the value of collaboration and benefits it brings
• are recognised as a leader with ability to build high performing teams based on trust
• have high integrity, listen with good intention, appreciate feedback and support people to grow
• create clarity on direction and inspire people to take action towards the future goals
• enjoy creating clear business value with a goal-oriented mind-set
• drive results with excellent planning and remove obstacles for success of our employees
• feel accountable for business impact and act to adjust when performance is not as expected
• develop an organization with high passion and drive - while making sure that it is fun doing business


Last application date: [[27.11.2020]]


This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2019, Wärtsilä’s net sales totalled EUR 5.2 billion with approximately 19,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com