Location(s): 

Dakar - Ponty, SN

Function:  Sales
Job Category:  Students & Graduates

Junior PCM Coordinator

Wärtsilä is leading the transition towards a 100% renewable energy future. We Wärtsilians help our customers unlock the value of energy transition by optimizing their energy systems and future-proofing their assets. Did you know Wärtsilä has delivered 74 GW of power plant capacity and more than 80 energy storage systems in 180 countries around the world?

In this fast-changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride? 

 

What will you be doing:

Your work will focus on these main responsibilities:

-             Act as customer contact for spare parts quotations, orders, deliveries and non conformities.

-             Act as a link between customer and the various departments involved in the spare parts delivery process.

-             Handle and coordinate quotes and orders according to working procedures and guidelines.

-             Ensure quality of spare parts sales documents.

-             Actively follow up quotes with customers before they expire providing feedback to sales teams.

-             Actively follow-up the order book with the sales team.

-             Proactively propose ideas to speed up deliveries.

-             Follow up and communicate parts deliveries information accordingly in a timely manner to customers.

-             Liaise with Sales about the content and terms of the offerings.

-             Maintain and develop knowledge of customer specific solutions and needs.

-             Coordinate and prioritize daily activities and urgent requests with relevant colleagues in order to find satisfactory solutions.

 

You will shine in this role, when you have:

  • Any graduate degree in a relevant educational field.
  • Experience with customer service and a service-oriented mindset.
  • Experience with spare part orders and logistics.
  • Passion for process optimisation, learning, and professional development.
  • Systematic and organised way of working.
  • Ability to multi-task, prioritise, and maintain performance in a high-pressure setting.
  • Proactive and self-directed approach to work, taking ownership of your own tasks.
  • Team-player mindset, thriving in an interactive and collaborative environment.
  • Excellent communication and interpersonal skills.
  • Cultural awareness and capability to work in a global and virtually led team.
  • Fluent English language skills, both written and spoken.

 

Why you and us:

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for.

Are you eager to be part of this ambition?

 

How to apply:

Contact & next steps
 

Submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email. We try our best to get back to everyone within 2-3 weeks after application deadline.

In case of any questions, reach out our Regional Talent Acquisition Team at careers@wartsila.com

 

Last application date: 16/05/2025

At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

 

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasise innovation in sustainable technology and services to help our customers continuously improve their environmental and economic performance. Our dedicated and passionate team of 17,000 professionals in more than 200 locations in 68 countries shape the decarbonisation transformation of our industries across the globe. In 2021, Wärtsilä’s net sales totalled EUR 4.8 billion. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com.

 

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.