Agreement Maintenance Coordinator

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are looking for an Agreement Maintenance Coordinator to join our dynamic, fast-paced, Agreements team. The location for this position is Halifax or Vancouver, Canada, but remote working will be considered.

What will you be doing

As an Agreement Maintenance Coordinator, you will oversee contracted maintenance – scheduling resources and preparing/communicating with the customer.  The ideal candidate will have Marine business and diesel engine knowledge.

As an Agreement Maintenance Coordinator, you will focus on these responsibilities:

• Timely and accurate reaction to assigned contractual customer requisitions and service requests.
• Coordination of Field Service resources for scheduled maintenance, visits, or other unplanned activities.
• Assist customers to prepare for scheduled maintenance.
• Communicate the maintenance progress with the customer and internally applies project management skills to manage the jobs.
• Primary contact to customer and resource on board during job execution by supporting with technical and contractual clarification as needed.
• Apply technical problem solving during the job, ensuring Wartsila complies with its contractual requirements like avoiding delays and rework.
• Work together with the contract team and the rest of the organization. Actively updates the contract manager of any important items.
• Support customers with unscheduled maintenance and provide proper forms to fill out as required.
• Review and approval the costs and prepare invoices for the coordinated resource activities.
• Proper record keeping of activities and contractual requirements, like monthly status reports and daily reports.
• Coordination of above activities in a timely manner and within financial estimates

To be successful in this role, we expect you to have:

• Previous experience in the Marine business.
• Diesel engine knowledge.
• Engineering degree preferred - Diesel, Mechanical or similar.
• Focus on achieving results
• Able to keep overview at all times
• Good planning and communication skills
• Customer & detail oriented
• Good decisiveness and action orientation
• Team player
• Previous SAP and MS Projects experience is a plus

Successful applicants must be authorized to work in Canada without sponsorship.

For applicants that reside in BC, the annual salary wage range is $80,000 CAD - $100,000 CAD. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education, individual skill set, level of experience applicable to the role they are being offered and consideration of internal equity.

Wartsila is committ ed to Employment Equity, supports diversity in the workplace, and encourages applications from all qualified individuals, including women, members of visible minorities, Indigenous persons, and persons with disabilities.

If you require accommodation during the recruitment process, please let us know, and we will work with you to support your request.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Effective April 2025, Wartsila companies in Canada will implement a new hybrid work model. Most employees who live within 60 kilometres of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in-person collaboration twice a week. We will be happy to provide more information during your interview process.