General Manager, Field Service Resources, Central Europe

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 80% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

To ensure strong focus on Field Service activities in Central Europe, with own resources in UK, Netherlands, Germany and Poland and in close cooperation with FS stakeholders in other European locations, we are looking for a people oriented General Manager, Field Service Resources to join our Management Team.

The locations for this position can be in UK, Netherlands, Germany or Poland.

Your responsibilities & task will focus on:

• Lead, manage and developing Field Service resource and competence optimization according to the business requirements and demands in Region Central Europe.
• Ensure good collaboration with key internal stakeholder such as other Region Resources teams, our own Field Service operations, Workshops and Technical Services, in addition to local Sales and Sales Proposals teams.
• Strategic resource planning and talent management to ensure the right capacity and mix of competence through proactive development of the personnel within assigned organisation.
• Ensure the implementation of the processes, tools and way of working according to our Global business.
• Demonstrate leadership to ensure safety for our personnel, Quality of work and that environmental guidelines are followed.
• Promote Operational Excellence in the processes to improve the customer experience and customer value. Continuous improvement should be embedded in our daily activities to ensure building our learning organisation.

To be successful in this role, we expect you to have:

• Relevant academical degree and/or proven work experiences
• Multiple years’ experience in managerial positions in Service delivery functions and good understanding of the Field Service processes
• People oriented mindset, proactive, a self-starter with the ability to work with demanding tasks under pressure.
• Committed, determined, persistent, and finalise what you have started
• You are a true collaborator, communicating and collaborating smoothly in English with variety of both technical and business stakeholders.
• Strong understanding of financials of the Wärtsilä Field Services business
• Excellent team working skills and the ability to adjust and re-plan in dynamic situations

In addition, as an ideal candidate you:

• Drive Wärtsilä Purpose and demonstrate Wärtsilä values
• Understand the value of collaboration and benefits it brings
• Have high integrity, listen with good intention, appreciate feedback, and support people to grow
• Enjoy creating clear business value with a goal-oriented mind-set
• Drive results with excellent planning and remove obstacles for success of our employees
• Feel accountable for business impact and act to adjust when performance is not as expected
• Develop an organization with high passion and drive – while making sure that it is fun doing business

Why you & us:

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Contact & next steps:

We hope to hear from you soon, by submitting your application through our careers portal. We will be conducting interviews with qualified candidates throughout the process and aim to hire as soon as we find the person for the role. We aim to keep you updated on the process throughout. 

Welcome to join us in shaping the decarbonisation of marine and energy!

Last application date: 16/03/2025 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 

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