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Fareham, GB Segensworth, Hants, GB

Function:  Contract Delivery
Job Category:  Other

Agreement Logistics Coordinator

Wärtsilä is leading the maritime industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Power are proud to offer our customers the world’s widest network of maritime expertise and the full portfolio from engines to lifecycle solutions. 

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to jump onboard?


Contract Operations Coordinator

We are looking for a Contract Operations Coordinator to join our dynamic and fast-paced Performance Services team. The position is based in our Fareham, UK office.


What will you be doing

As a Contract Operations Coordinator, you will Coordinate tools, spare parts, workshop services and Field Service resources for scheduled and unscheduled maintenance, visits or other activities.


The ideal candidate has experience working with heavy industry (Marine, power plants, heavy equipment), an education in business or engineering and is decisive, proactive and highly organized


As a Contract Operations Coordinator , you will focus on these responsibilities: 

  • Coordinates activities within budget.
  • Coordination of tools, spare parts and workshop services for scheduled and unscheduled maintenance, visits or other activities. 
  • Coordination of Field Service resources for scheduled maintenance, visits or other unplanned activities.
  • Assist customer to prepare for scheduled maintenance.
  • Communicates the maintenance job progress with customer and internal contract core team. Applies project management skills to manage jobs.
  • Support customer with unscheduled maintenance requests, act accordingly to resolve as quickly as possible (escalate technical issues as needed)
  • Timely and accurate reaction to assigned contractual customer requests.
  • Works with customer to coordinate logistics of tools and parts, cabins, permits, Visa requirements for travel.
  • Works with Wartsila teams to implement prepared scheduled overhauls.
  • Assigns workshop locations. Works with workshops to get the components overhauled in time.
  • Review and approval of internal and supplier invoices for the coordinated activities.
  • Work closely together with assigned team. Actively updates the contract manager of any important issues.
  • Problem solving, claim handling while ensuring Wartsila complies with its contractual requirements.
  • Proper record keeping of activities and contractual requirements, such as workshop status report, service work reports


To be successful in this role, we expect you to have/be:

  • Decisive, focus on achieving results
  • The ability to think quickly under pressure
  • Proactively plan for jobs
  • Able to keep overview of many ongoing activities at once
  • Detail oriented and organized
  • Excellent communication skills with customer and internally with team and other departments
  • Experience with SAP and Service Work Force is a plus
  • Education Bachelor’s Degree in Engineering,
  • Business or relevant field Experience Two or more years’ experience and successful work in a similar role


Why you and us

You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. 


If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.

Last application date: 30/07/2021

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä Marine Power leads the industry in its journey towards a decarbonised and sustainable future. Our portfolio of engines, propulsion systems, hybrid technology, and integrated powertrain systems deliver the reliability, safety, and environmental performance that Wärtsilä’s Smart Marine vision encompasses. We offer our customers performance-based agreements, lifecycle solutions, and an unrivalled global network of maritime expertise. www.wartsila.com/marine.


Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wärtsilä’s net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com.