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Primary Location: 

Fareham, GB

Function:  Sales & Marketing
Job Category:  Sales & Marketing

Coordinator, PCM

Wärtsilä Marine Business enhances the business of its marine and oil & gas industry customers by providing innovation products and integrated solutions that are safe, environmentally sustainable, efficient, flexible and economically sound. By being a technological leader, and through the experience, know-how and dedication of its personnel, Wärtsilä is able to customise solutions that provide optimal benefits to its customers around the world.

Within the UK, Wärtsilä Services network provides full lifecycle support for its customers across the marine and energy markets to enhance their business capabilities. With service solutions ranging from spare parts to maximised lifetime, increase efficiency and performance through the provision and maintenance of our product portfolio. 

We have an exciting opportunity for a Coordinator, PCM to join the team based in Fareham, UK. 


What are your main tasks and responsibilities?


  • Act as a contact for spare parts quotations, orders, deliveries and non-conformities. 
  • Act as a link between the customer and the various departments involved in the spare parts delivery process. 
  • Handle and coordinate quotes and orders according to working procedures and guidelines and local requirements. 
  • Ensure the highest level of quality and response time for quotes and orders. 
  • Ensure the quality of spare parts sales documents. 
  • Ensure correct customer master data and handling instructions are used when processing quotations and orders. 
  • Actively follow-up quotes with customers before they expire providing feedback to sales teams. 
  • Actively follow-up the order book with the sales team. 
  • Liaise with sales about the content and terms of the offerings. 
  • Follow up and communicate parts deliveries information accordingly in a timely manner to customers. 
  • Follow up with supply chain of parts deliveries according to agreed process. 
  • Maintain and develop knowledge of customer specific solutions and needs.


What do we expect from you?


  • Excellent communication skills, with an ability to engage with a wide range of stakeholders both internally and externally.
  • High attention to detail.
  • A proactive individual who is not afraid to get stuck in.
  • Strong time management and organisation skills - able to effectively manage a dynamic workload. 
  • Able work effectively and efficiently independantly and as part of a team. 
  • SAP experience would be advantageous. 


What we offer you


All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within an international working environment, in an ambitious and growth orientated organisation.


If you feel excited by being part of this dynamic working environment and you think your personal skills and qualities match the job requirements, we look forward to receiving your application, together with a Curriculum Vitae. 

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