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Fareham, GB

Function:  Service Delivery
Job Category:  Support Functions

Propulsion Operations Service Manager

Wärtsilä is leading the maritime industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Power are proud to offer our customers the world’s widest network of maritime expertise and the full portfolio from engines to lifecycle solutions.  
We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. 


Are you ready to jump onboard?”


We are now looking for an energetic and proactive Operations Service Manager Propulsion to join the Field Services and Workshops Central Europe Team. The preferred location for the position is in the south of the UK


What will you be doing

The ideal person for this role would have solid propulsion product knowledge, a customer centric mind-set and is able to generate and close sales opportunities for Propulsion service. You will be responsible for providing solid technical and commercial support opportunities towards our customer, who should perceive you as a product expert. You will also be responsible for promoting Propulsion products and services for selected geographical areas. Including Thrusters, Propellers, Gearboxes, Waterjets and Propulsion Control Systems, but also other Propulsion products. You will work in close cooperation with the Business Unit Propulsion in Glasgow


Your work will focus on these responsibilities:

  • Identify opportunities and contract orders for Wartsila Propulsion products for selected segments and geographical area
  • Determine and tailor the content and scope of solutions, based on discussions with our customers
  • Formulation of technical and commercial documentation for solution proposals based on customer requirements
  • Create and entertain strong relationship with shipyards and ship owners
  • Ensure Wartsila is on the makers list of the shipyards and ship owners for Propulsion products
  • Promote Propulsion products by giving technical presentations to our customers
  • Create, improve and tailor our Propulsion value propositions including the lifecycle support benefits when needed
  • Regular exchange of information and alignment of the sales projects with Sales
  • Participate in capture teams for the larger package projects
  • Support operational team during execution of the sold services.


To be successful in this role, we expect you to have:

  • Commercial and technical understanding of the Propulsion products and solutions
  • Knowledge of the marine market
  • Ability to engage in dialogue with different levels of the customer’s organization
  • You are independent and pro-active, you are used to take own initiatives
  • You are result oriented and have a strong entrepreneurial drive
  • You are an excellent communicator who can translate (complex) technical information into clear business language and outcomes for stakeholders and communicate it to different audiences
  • Willingness to travel frequently


Why you and us

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation.

We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self.


Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline 30th September 2022 through submitting your application through our careers portal.


Last application date: 30/09/2022

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasise innovation in sustainable technology and services to help our customers continuously improve their environmental and economic performance. Our dedicated and passionate team of 17,000 professionals in more than 200 locations in 68 countries shape the decarbonisation transformation of our industries across the globe. In 2021, Wärtsilä’s net sales totalled EUR 4.8 billion. Wärtsilä is listed on Nasdaq Helsinki. Find out more at