Share this Job
Primary Location: 

Finland - Turku, FI

Function:  Service Delivery
Job Category:  Other

Field Service Coordinator

Wärtsilä is leading the maritime industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Power are proud to offer our customers the world’s widest network of maritime expertise and the full portfolio from engines to lifecycle solutions. 

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to jump onboard?

To our office in Turku or Helsinki in Finland, we are now looking for a skilled Field Service Coordinator. 
You will be part of a dynamic and flexible team of four Field Service Coordinators who are coordinating complex FS works all around the globe. The role as coordinator is a broad and challenging position where you will interact with several different stakeholders, internal and external.

You will be responsible for coordinating and plan single and/or standard Field Service work orders according to contract and customer requirements as well as quality, health, safety and environmental and cost targets. You will ensure that the work is executed according to Wärtsilä Quality, -Health, Safety and Environmental guidelines and customer site procedures.
Position includes the following tasks
- Coordinate people when they are assigned on a work order
- Act as contact person for customer during the work order
- Follow-up and report the status of the work order to customer or relevant internal stakeholders
- Plan activities, resources, spare parts, costs and time schedule for the work orders
- Ensure customer satisfaction in all activities
- Ensure internal systems are updated
- Ensure work order will be invoiced in time
To be successful in the role as Field Service Coordinator you need to have
- Strong communication skills and enjoy interacting with others
- You have a are structured way of working and can handle several parallel ongoing activities
- You are Fluent in Finnish and English, orally and written
- You have good computer skills
- Previous experience of coordinating and technical skills and interest is an advantage in this position. 


We Offer Welcome to a dynamic team, where you have the possibility to work independently with the support of great colleagues. We want to be the best at what we do and therefore we continuously develop our expertise and way of working. You will work in a hectic and pleasant environment with great opportunities for professional and personal development.


Contact & next steps
We hope to hear from you before the application deadline 24th of January 2021, through submitting your application through our careers portal. We aim to keep you updated on the process all the way.


In case you have questions about the open position, please contact recruiting manager:
Päivi Kerko, Manager Field Service Operations Finland
Call time on Friday the 15th of Jan at 12-14 EET and 22nd of Jan at 9-11 EET.
+358 44 3213213 

Last application date: 24/01/2021

This is Wärtsilä

Wärtsilä Marine Power leads the industry in its journey towards a decarbonised and sustainable future. Our portfolio of engines, propulsion systems, hybrid technology, and integrated powertrain systems deliver the reliability, safety, and environmental performance that Wärtsilä’s Smart Marine vision encompasses. We offer our customers performance-based agreements, lifecycle solutions, and an unrivalled global network of maritime expertise. www.wartsila.com/marine

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2019, Wärtsilä’s net sales totalled EUR 5.2 billion with approximately 19,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com