Contract Manager (Turbocharger Agreements)

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

The Contract Manager (Turbocharger Agreements) executes agreements per contracts and Wärtsilä procedures, ensuring safe, cost-effective operations. Key responsibilities include customer communication, financial planning, risk assessment, and asset optimization. The role also supports the sales process and focuses on customer satisfaction and continuous improvement.

This position follows a hybrid work model, requiring two days per week of onsite work at our Fort Lauderdale, FL office.

Main Responsibilities:

• Execute the assigned agreement in accordance with the written contract, Wärtsilä procedures, and general management practices in a safe and cost-effective way.
• Communicate actively with the Customer and ensure timely resolution of issues.
• Lead collaboration with each internal stakeholder involved in delivering the scope of the agreement.
• Prioritize actions leading to increased customer satisfaction and profitability.
• Financially plan, forecast, and monitor financial KPIs for each contract (sales, margin, etc.).
• Complete target setting for own assigned contracts once a year.
• Regularly assess the risks on assigned contracts and implement plans to mitigate those risks.
• Communicate and escalate internally when required for issues/additional risks encountered and prepare summary and actions to overcome those.
• Optimize assets such as inventories and fixed assets tied to the contract.
• Ensure quality of work related to the contract execution.
• Support the agreement sales process via the capture team and ensure accuracy of the cost calculation and risk mitigation at key stages of the sales process (Offer Review, Contract Review, etc.).
• Ensure that the Customer meets the requirements of the contract (e.g., fluid quality).
• Create sales leads and upselling opportunities for each assigned installation.
• Implement new ways of working/tools to improve the deliverables of the contracts when applicable.
• Initiate customer's feedback and renewal process towards the end part of the agreement.

Qualifications:

• A bachelor's degree is required, with a preference for engineering.
• At least five years of experience in the marine industry is required, with prior experience in contract management preferred.
• Experience and/or knowledge of turbochargers is preferred.

Last application date: 19/03/2025 

Successful applicants must be authorized to work in the USA without sponsorship.

Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law.

Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.

Effective January 2025, Wartsila companies in the USA will implement a new hybrid work model. Most employees who live within 40 miles of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in-person collaboration twice a week. We will be happy to provide more information during your interview process.

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.