Field Service Engineer, Electrical & Automation USA

Join our dynamic North American team as a Field Service Engineer and help drive excellence in Parts and Field Service.

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together.

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.

Field Service Engineer, Electrical & Automation USA

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.

What will you be doing?

As a Field Service Engineer, Electrical & Automation USA, you will play a key role in meeting the growing demand for E&A service requests. You will be responsible for carrying out repairs, troubleshooting, and routine maintenance on various Wärtsilä control systems. Additionally, you will prepare detailed service reports and maintain technical communication with Wärtsilä field service stakeholders and customers.

This position reports to the Team Leader Resources E&A.

Wärtsilä, a SMART technology company, is seeking a motivated and skilled individual to join our fast-paced, high-performance Field Service Operations team. Candidates are expected to demonstrate strong technical expertise, problem-solving skills, and a customer-focused mindset.

Responsibilities:

• Perform repairs, troubleshooting, and routine maintenance on Wärtsilä control systems, including Engine Control Systems, Power Management Systems (PMS), Connectivity devices (HMI, Firewalls, and Servers), and general Vessel Automation.
• Prepare detailed and accurate service reports to document work performed and provide recommendations for future maintenance or improvements.
• Conduct technical communications with Wärtsilä field service stakeholders and customers to ensure clear understanding of work progress and outcomes.
• Ensure that all work is executed in compliance with Wärtsilä Quality, Health, Safety, and Environmental (QEHS) guidelines and customer-site procedures.
• Support commissioning activities for Wärtsilä systems as required.
• Proactively advise and promote Wärtsilä products and solutions to customers.
• Collaborate with internal and external stakeholders to provide technical support for Wärtsilä equipment, such as LNGPac, Dual Fuel technology, IAS-related systems, UNIC, and other automation systems.

To be successful in this role, we expect you to have:

• A safety-first mindset.
• Preferred MSc or BSc in Electrical, Controls, Automation Engineering, or Marine Engineering.
• Strong technical problem-solving skills and a systematic way of working.
• A genuine passion for engines, automation, and control systems.
• Good analytical and organizational skills.
• Understanding of the importance of quality and attention to detail.
• Good ability to cooperate and communicate with others.
• Good command of English, both oral and written.
• Experience with various PLCs (Siemens, Schneider, etc.) and SCADA-based systems.

As an ideal candidate, we expect you to have:

• High integrity.
• Passion for customer service and technical excellence.
• Strong focus on quality and safety.
• Excellent communication skills (verbal and written) in languages needed to support the team.
• Strong organizational skills and a team player mindset.
• Ability to work effectively with individuals from diverse cultural backgrounds.

Physical & Mental/Reasoning Demands:

These are the physical and mental requirements of the position as it is typically performed:

• Vision: Close; Distance; Depth.
• Color Perception (Red, Green, Amber).
• Hearing/Listening.
• Clear Speech.
• Touching: Dexterity; Hand; Finger.
• Ability to Mount and Dismount Forklift/Truck.
• Pushing/Pulling/Stoop/Kneel/Crouch or Crawl.
• Lifting: 45 Pounds; 5 Times per shift.
• Carrying: 25 Pounds; 5 Times per shift.
• Driving (local/over the road).
• Bend/Squat/Sit and Stand for a prolonged period of time.
• Climbing / Balance.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Works Alone / Works with Others.
• Verbal Contact with Others; Face-to-Face Contact.
• Inside / Outside.
• Extreme Heat / Extreme Cold.
• Noise.
• Mechanical Equipment.
• Electrical Equipment.
• Pressurized Equipment.
• Moving Objects.
• High Places.
• Fumes/Odors.
• Hazardous Materials.
• Dirt/Dust.

Travel Requirements:

This position requires a 70% travel commitment, encompassing both domestic and international locations, including onshore and offshore sites. The role demands adaptability to varying travel requirements, with an expectation of extended periods away from the primary work location. Prospective candidates should be prepared to fulfill these travel obligations as an integral aspect of the position's responsibilities.

Why you & us?

At Wärtsilä, we believe in empowerment, ownership, and taking responsibility for our work. We support each other’s growth, and co-creation is the true basis of our innovation. We have the courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

Contact & Next Steps:

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application in our Career portal. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We aim to keep you informed along the way.

Last application date: 15/12/2025

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

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