Fort Lauderdale, FL, US Harvey, LA, US Houston, US Panamá, PA

Function:  Service Delivery
Job Category:  Engineering

Field Service Superintendent PBL, 4-Stroke Services

Field Service Superintendent PBL, 4-Stroke Services


The Wartsila PBL team is responsible for a comprehensive, 12-year performance-based agreement that has been signed between Wärtsilä and Carnival Corporation. The agreement includes Wartsila’s Dynamic Maintenance Planning (DMP) and Condition Based Maintenance (CBM). Simplified, Wärtsilä will take care of engine maintenance and monitoring, scheduled or not. In addition, Wärtsilä will also be responsible for safely extending overhaul intervals where possible, as they will be closely monitoring the ship’s engines.

This position reports to the Field Service Coordinator Team Lead.


Candidates are expected to display a high level of critical thinking and reasoning skills, identify as high performers, as well as being self-motivating.

We have positions available in the USA and in Panama. Remote work is available for qualified candidates.


What will you be doing

In this position, you will perform Field Service activities such as overhauls, maintenance, and troubleshooting on our Wartsila 4-stroke marine diesel engines, such as Wartsila 32, Vaasa 32, Wartsila 38, Wartsila 46F, Wartsila 46, Wartsila 46Common Rail, and Sulzer ZA40S.


For us to be the best match, we expect you to have technical experience in reciprocating engine repair and overhaul.


As a Field Service Superintendent, 4-Stroke, you will focus on these responsibilities:

  • Perform Field Service activities according to the work plan on modern marine diesel and dual-fuel engines.
  • Perform overhauls and repairs on 4-stroke medium speed engines.
  • Interact professionally with customers during the work execution.
  • Perform internal and external progress status of the assigned work.
  • Create the Service Work Reports.
  • Provide technical guidance to both Service Engineers and Customers on how to properly use products or systems under their care and respond appropriately to customer inquiries or complaints by providing clear explanations, reassurance, or resolution options as needed.
  • Ensure that the work is executed according to Wärtsilä QEHS guidelines and site procedures.
  • Follow-up and report on the status of work orders to customers and/or internal stakeholders.
  • Continuously seek solutions according to best practices.


To be successful in this role, we expect you to have:

  • A safety-first mindset.
  • A passion for developing your 4-Stroke knowledge to the next level.
  • Relevant technical education or qualifications as a combination of education and experience.
  • Technical experience in reciprocating engine repair and overhaul with practical problem-solving skills.
  • Proven experience in installation operation, maintenance, and repair.
  • Highly effective technical communication skills, both written and verbal.
  • Interact professionally and deliver solutions to customers during the work execution.
  • 5+ years’ experience on medium speed 4-stroke engines.
  • Experience in working with electrical and control systems beneficial.
  • Interested in traveling 75% of the time.
  • Fluent in English with relevant additional language skills beneficial. 


Physical & Mental/Reasoning Demands:

These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or associate from the position. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

  • Vision: Close; Distance; Depth
  • Color Perception (Red, Green, Amber)
  • Hearing/Listening
  • Clear Speech
  • Touching: Dexterity; Hand; Finger
  • Ability to Mount and Dismount Forklift/Truck
  • Pushing/Pulling/Stoop/Kneel/Crouch or Crawl
  • Lifting: 45 Pounds; 5 Times per shift
  • Carrying: 25 Pounds; 5 Times per shift
  • Driving (local/over the road)
  • Bend/Squat/Sit and Stand for a prolonged period of time
  • Climbing / Balance


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Works Alone / Works with Others
  • Verbal Contact w/Others; Face-to-Face Contact
  • Inside / Outside
  • Extreme Heat / Extreme Cold
  • Noise
  • Mechanical Equipment
  • Electrical Equipment
  • Pressurized Equipment
  • Moving Objects
  • High Places
  • Fumes/Odors
  • Hazardous Materials
  • Dirt Dust


Why you and us

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.


We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?


Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets, with a portfolio of diesel and gas engines, propulsion systems, hybrid technology, and integrated powertrain systems.


Wärtsilä offers the best training in the industry because having knowledge and skills above and beyond the basics of your field give you a professional advantage and better opportunities to grow your career. Career opportunities are always available and there is a lot of room for growth within the organization.


The salary range for US candidates is US$85,000-110,000. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Eligibility to participate in: the discretionary incentive plan assigned to the level of position upon offer of employment; medical, dental and vision coverage, 401(k) plan and flexible spending accounts, subject to plan terms; Company-paid benefits such as life insurance, short- and long-term disability, subject to applicable waiting periods. Paid time off (PTO) is accrued on a per-pay period basis in accordance with tenure in the Company; a new hire can expect 17 days per year. Twelve (12) Company-paid holidays.


Successful applicant must be authorized to work in the USA or in Panama without sponsorship.


We look forward to hearing from you. Qualified candidates must apply online: http://www.wartsila.com/careers.


Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law.  


Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package.   Wärtsilä North America is an EOE/AA employer. 


Last application date: 29/12/2023 


At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 


This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com


Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami