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Fort Lauderdale, FL, US Harvey, LA, US

Function:  Service Delivery
Job Category:  Sales & Marketing

Parts Coordination Management Coordinator



We are looking for a Parts Coordination Management (PCM) Coordinator to join our dynamic, fast-paced PCMs Coordination Management team in the USA. The desired location for this position is in our Fort Lauderdale or Harvey offices.


What will you be doing


As a PCM Coordinator you will be a contact for spare parts quotations, orders, deliveries, and non-conformities while acting as link between the customers and the various Wartsila departments.


The ideal candidate has experience in Supply Chain Management.


As a PCM Coordinator, you will focus on these responsibilities:

  • Act as a contact for spare parts quotations, orders, deliveries and non-conformities
  • Act as a link between customer and the various departments involved in the spare parts delivery process
  • Handle and coordinate quotes and orders according to working procedures and guidelines and local requirements
  • Ensure highest level of quality and response time for quotes and orders
  • Ensure quality of spare parts sales documents
  • Ensure correct customer master data and handling instructions are used when processing quotations and orders
  • Actively follow up quotes with customers before they expire, providing feedback to sales teams and customers
  • Actively follow up the order book with the sales team
  • Liaise with Sales about the content and terms of the offerings
  • Follow up and communicate parts deliveries information accordingly in a timely manner to customers • Follow up with supply chain of parts deliveries according to agreed process
  • Maintain and develop knowledge of customer specific solutions and needs
  • Off-hour support for spare parts (24-hour service)
  • Set up and promote OB follow up meetings with Sales Team
  • Fulfil responsibilities in the assigned expertise and ensure the transfer of knowledge within the teams
  • Use internal network within the expertise to escalate issues that may arise within the expertise
  • Build profitable customer relationships in order to provide feedback and valuable information
  • Work towards Company reputation


To be successful in this role, we expect you to have:

  • Experience in supply chain management, logistics or a related field
  • Associates degree or higher


Why you and us

You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. 


If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.


Successful applicant must be authorized to work in the USA without sponsorship.


We look forward to hearing from you. Qualified candidates must apply online:


Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law.  


Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package.   Wärtsilä North America is an EOE/AA employer. 


Last application date: 30/04/2023 


At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 


This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on


Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami