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Fort Lauderdale, FL, US

Function:  Project Management
Job Category:  Project Management

Service Contract Coordinator

Service Contract Coordinator


We are looking for a Service Contract Coordinator to join our dynamic, fast-pased Voyage team. The preferred location for this position is Fort Lauderdale, Florida, but remote working will be considered.  


What will you be doing

As a Service Contract Coordinator, you will oversee contracted maintenance – scheduling resources and preparing/communicating with the customer.


The ideal candidate has an Engineering degree and experience in the Marine business


As a Service Contract Coordinator, you will focus on these responsibilities:

• Timely and accurate reaction to assigned contractual customer requisitions and service requests.

• Coordination of Field Service resources for scheduled maintenance, visits, or other unplanned activities.

• Assist customers to prepare for scheduled maintenance.

• Communicate the maintenance progress with the customer

• Primary contact to customer and resource on board during job execution by supporting with technical and contractual clarification as needed.

• Apply technical problem solving during the job, ensuring Wartsila complies with its contractual requirements like avoiding delays and rework.

• Work together with the contract team and the rest of the organization.

• Support customers with unscheduled maintenance and provide proper forms to fill out as required.

• Review and approve the costs and prepare invoices for the coordinated resource activities.

• Proper record keeping of activities and contractual requirements, like monthly reports

• Coordination of the above activities in a timely manner and within financial estimates


To be successful in this role, we expect you to have:

• Previous experience in the Marine business.

• Engineering degree preferred – Computer science or Electrical Engineering.

• Focus on achieving results

• Able to keep overview at all times

• Good planning and communication skills

• Customer & detail-oriented

• Good decisiveness and action orientation

• Team player

• Previous SAP experience is a plus


Why you and us

You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. 


If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.


For more information about this job please contact Gunter Olbrich, Senior Manager, Voyage Solutions Services, at


Successful applicant must be authorized to work in the USA without sponsorship.


We look forward to hearing from you. Qualified candidates must apply online:


Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package.   Wärtsilä North America is an EOE/AA employer. 


Vaccination is a vital tool to reduce the presence and severity of COVID-19 cases in the workplace, in communities, and in the nation as a whole. The spread of COVID when working in customer facilities and project sites can lead to costly site shutdowns, for which Wärtsilä could be deemed financially responsible. Many local government authorities require proof of vaccination to enter the state or country, and many of our customers require proof of vaccination to be on a project site. In line with legal regulations Wärtsilä has implemented a COVID-19 policy on vaccination and testing to reduce the risk of transmission on Wärtsilä premises. Wärtsilä strongly encourages all employees to be vaccinated to protect themselves and other employees.




Last application date: 21/08/2022

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasise innovation in sustainable technology and services to help our customers continuously improve their environmental and economic performance. Our dedicated and passionate team of 17,000 professionals in more than 200 locations in 68 countries shape the decarbonisation transformation of our industries across the globe. In 2021, Wärtsilä’s net sales totalled EUR 4.8 billion. Wärtsilä is listed on Nasdaq Helsinki. Find out more at


Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami