Service Engineer

We are looking for a Field Service Engineer to join our dynamic, fast-paced Electrical & Automation service team. 

What will you be doing

As a Field Service Engineer, you will carry out complex field service work activities related to equipment including repair and maintenance.

The ideal candidate has a degree in Marine Engineering, Electrical or Electronics and has knowledge of Wartsila products.

As a Service Engineer, you will focus on these responsibilities:

• Perform troubleshooting on site to isolate and find causes of equipment failures.
• Keep track of work details and provide in depth reports including all the necessary details. (Measurements, photos, way of working, investigations, etc.)
• Ensure that the work is executed according to Wärtsilä Quality, Health, Safety and Environmental guidelines and customer site procedures.
• Keep track and provide an accounting of time, spare parts used.
• Proactively advise and promote available products and solutions to customers and provide leads for Wärtsilä sales team.
• Prepare and install software and equipment onboard ships by determining and designing system specifications, standards, and programming.

 To be successful in this role, we expect you to have:

• Understanding and/or experience of logic programming preferred.
• Understanding and/or experience of Electrical and Automation systems preferred
• General understanding of power plant, switchboards, diesel engines, generators, navigation and propulsion - preferred but not required.
• Ability to develop software and automation solutions by studying information, customers’ needs, conferring with users, and studying systems flow, data usage, and work processes
• Ability to document and present automation and software solutions to the customer by developing documentation, flowcharts, layouts, diagrams, drawings, code comments, etc.
• Flexibility to travel for long periods of time is a must.
• Ability to work with subcontractors during cable and equipment installation.
• Ability to work independently in a proactive and structured manner.

• Knowledge of Wartsila products.
• Good communication skills, very good team and customer’s relations. Leading people.
• Motivated to learn in classroom/field trainings and quickly grow professionally.
• Ability to work in a team, follow directives and deal with people of different nationalities and cultures.
• Ability to work under pressure.
• Ability to travel, to work abroad and on board of sailing vessels.
• Electric and automation technical experience, engine automation, plant automation, communication nets and interfaces, sensors, actuators, auxiliary equipment. Ability to perform a troubleshooting on them.
• Computer skills, MS Office suite.
• Technical high school diploma in electrics, electronics, automation. BS degree in Marine Engineering, Electrical, Electronics

Physical & Mental/Reasoning Demands:

These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or associate from the position. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

• Vision: Close; Distance; Depth
• Color Perception (Red, Green, Amber)
• Hearing/Listening
• Clear Speech
• Touching: Dexterity; Hand; Finger
• Ability to Mount and Dismount Forklift/Truck
• Pushing/Pulling/Stoop/Kneel/Crouch or Crawl
• Lifting: 45 Pounds; 5 Times per shift
• Carrying: 25 Pounds; 5 Times per shift
• Driving (local/over the road)
• Bend/Squat/Sit and Stand for a prolonged period of time
• Climbing / Balance

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works Alone / Works with Others
• Verbal Contact w/Others; Face-to-Face Contact
• Inside / Outside
• Extreme Heat / Extreme Cold
• Noise
• Mechanical Equipment
• Electrical Equipment
• Pressurized Equipment
• Moving Objects
• High Places
• Fumes/Odors
• Hazardous Materials
• Dirt Dust

Why you and us

You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. 

If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.

Successful applicant must be authorized to work in the USA without sponsorship.

We look forward to hearing from you. Qualified candidates must apply online: http://www.wartsila.com/en/careers/vacancies.

Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law.  

Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package.   Wärtsilä North America is an EOE/AA employer. 

Please note: The 3rd wave of vacancies opens now and the last application day for these positions is 24th March at 23:59 EET (according to local procedures, extensions in selected countries might apply). Due to the short recruitment timeline, we will start interviewing candidates already during the application period. If you are in a different time zone, please ensure you allow adequate time to apply before applications close in Eastern Europe Time Zone.

Why you and us

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. 

We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?  

You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team.