Training Coordinator

Training Coordinator

Wärtsilä Land & Sea Academy (WLSA) is now looking for an enthusiastic Training Coordinator to join our skilled team in Ft Lauderdale, FL. In accordance with our hybrid work model, you will be able to work partially remotely.

The Wärtsilä Land and Sea Academy (WLSA) provides high-quality training services for the energy and marine markets globally. We are focusing on Wärtsilä product and solution training both for our internal and external customers globally in the Marine and Power Plant industries.

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

What will you be doing?

This position is based at our Training Centre in Fort Lauderdale, FL and reports to the Manager, Training Coordination.

As a Training Coordinator in WLSA, you will have the chance to work closely with customers, from the initial offering to the closing of the delivery process. As a representative of the coordination team in Ft. Lauderdale, you will have the opportunity to influence and shape the local activities of WLSA.

Additionally, you will have the chance to promote our training offerings to customers, gaining valuable experience in training sales and marketing.

Your responsibilities will include managing the training process, which can be quite complex and involve multiple tools. Attention to detail and a structured approach to work will be essential in ensuring the smooth execution of training sessions.

You will have the satisfaction of seeing the training take place and reviewing customer feedback. You will also actively contribute to the development of your own work, identifying opportunities for process improvement.

Duties and Responsibilities:

• Coordinating WLSA training delivery operations in the Training Centre, including notification handling, order process to internal and external customers, SAP updating, report handling, course time scheduling to internal and external customers, training resource allocation.
• Create course and service offerings for external and internal customers.
• Contribute to portfolio management by submitting change proposals.
• Promote WLSA on internal and external communication channels.  
• Actively promote WLSA offering to account managers, contract managers, customers, and other stakeholders.
• Participation in review of pricing instructions.
• Coordinate WLSA training delivery operations in the Training Centre.
• Handle notification, order process, SAP updating, report handling, and course scheduling.
• Manage course resource scheduling tool and learning management tool administration.
• Support business-related training requests in WLSA.

Main Requirements:

• Experience with training administration (class offerings, registrations, reporting) with professional and technical manufacturing certification areas is a plus.
• Experience working with a variety of internal customers ranging from managers to employees to ensure a positive customer experience.
• Ability to manage in a responsive and timely manner the pressures, challenges, and changes requested from our managers, training coordinators, instructors, and students.
• Ability to quickly learn and increase proficiency with technology tools (Word, Excel, Teams, SAP) and systems to advance use of technology for training administration.
• Experience and demonstrated understanding of the training environment & administration of training classes as it relates class offerings, student enrolments, and related logistics.

As an ideal candidate, we expect you to have:

• A suitable degree such as B.Sc. and/or M.Sc., or relevant work experience.
• Experience of working in SAP, Salesforce, Power BI, and Learning Management Systems will be considered an advantage.
• Proficiency in commonly used MS software and a positive attitude towards learning and utilizing new tools.
• Excellent collaboration skills and the ability to work effectively with diverse groups of people.
• Service-oriented mindset and a drive for customer satisfaction.
• Proactive, solution-oriented, and resourceful approach to problem-solving, along with eagerness to tackle occasional complex and challenging assignments outside of daily routine tasks.
• Strong communication skills and ability to provide timely and accurate information.
• Attention to detail and a structured approach to work.
• Ability to work under pressure and prioritize tasks effectively.
• Proficient English language skills, both verbal and written. (Spanish language skills will be considered an advantage).

Successful applicants must be authorized to work in the USA without sponsorship.

Effective January 2025, Wärtsilä companies in the USA will implement a new hybrid work model. Most employees who live within 40 miles of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in-person collaboration twice a week. Roles that require extensive travel (e.g. select Field Service or Business Development roles) are exempt and may be full-time remote. We will be happy to provide more information during your interview process.

Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.

Why you & us? 

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? 

Contact & next steps:

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application in our Career portal. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We aim to keep you informed along the way.

Last application date: 13/12/2024 

At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 

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