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Primary Location: 

France - Marseille Cedex 15, FR

Function:  Sales & Marketing
Job Category:  Sales & Marketing

Team Leader, PCM

Team Leader, Parts Coordination Team, Wärtsilä Global Logistics Services

 

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasizing sustainable innovation, total efficiency and data analytics, Wärtsilä maximizes the environmental and economic performance of the vessels and power plants of its customers. In 2017, Wärtsilä’s net sales totalled EUR 4.9 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com

 

Wärtsilä Global Logistics Services (WGLS) manages the entire logistics chain of Wärtsilä OEM parts, from order intake to customer delivery. To accomplish this, the organization consist of three main delivery functions: Parts Coordination Management (PCM), Parts Supply (PS) and Parts Delivery (PD).

 

Parts Coordination Management (PCM) is a global organization working with both internal and external customers to support Parts offers, Order confirmations, as well as, providing critical information throughout this process to multiple stakeholders. We offer a high quality working environment where you’ll have an opportunity to understand the logistics behind moving our Parts globally and enjoy working to meet our customers’ requirements.

 

Job description          

We are looking for a Team Leader to lead and develop PCM South West Europe with locations in Marseille (FR) and Athens (GR). The team handles the Spare Part quotations and orders for external marine and internal customers within France, Spain and Portugal. The team leader is accountable for customer satisfaction and fulfilling the set Key Performance Indicators, as well as lead and manage daily operations of the team. Location for the team leader is Marseille, France.

 

Main Responsibilities    

  • Ensure that the business objectives and targets are met.
  • Lead and coach personnel within own team.
  • Execute action plans according to rules and regulations.
  • Cooperate with other Team Leads in other locations to ensure best practices.
  • Ensure quality and timely handling of quotations, orders, recording of claims and other related documents. Implement corrective and preventive actions as necessary.
  • Balance workload among team members to grant efficiency and effectiveness
  • Monitor and report business performance in assigned team.
  • Identify waste in PCM processes having an operational excellence approach.
  • Motivate and develop a team in an environment where they can realize people’s potential
  • Maintain continuous improvement by using tools and techniques
  • Develop strategies & relationships with internal:external partners and clients

 

On top of that we expect that the ideal applicants have:    

  • M. Sc. / B. Sc in Business Admin and/or equivalent
  • Minimum 3 years of Managerial Experience, directly leading People and Teams.
  • Previous experience in change management seen as benefit
  • Fluency in English and French
  • Leadership and management skilss
  • Strong customer service (internal, external) and Communication skilss
  • Organizing skilss
  • Cultural knowledge
  • Problem solving and decision making
  • Cost awarness and effectiveness
  • Workplace ICT applications & equipment skills

Contact person:  Rayna Sbirkova, Manager PCM Europe & Africa Marine at +358 40 7074906

Country : France

Job area : Service Delivery