Superintendent / Technical Expert

Superintendent / Technical Expert

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe, and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.

We are looking for a Superintendent / Technical Expert to join our dedicated team of experts providing operation support and high-level consultancy to owner and operator of 2-stroke engines.

The preferred location for this position is in Frauenfeld (Switzerland), but also other locations within Europe are possible, considering the availability to frequently travel to Frauenfeld to meet the team.

In this position, when you are not working in the field, hybrid work is an option too.

Your role and responsibilities 

As a Superintendent / Technical Expert, your work will focus on these responsibilities:

• Providing technical and operations support to operator and owner of 2-stroke marine installations.
• Providing technical consultancy to customer and internal stakeholder.
• Providing technical solutions.
• Analysis and evaluation of engine performance / condition data.
• Providing of technical project management (back-office as well as in-situ) for large repair and conversion projects.
• Handling of technical communication towards project related stakeholder, e.g. class societies, insurance companies, customer representatives.
• On site 2nd level troubleshooting, commissioning & and on side supervision.
• Preparation and holding of presentations and training courses.
• Exploring of sales opportunities and up-selling potentials thorough the technical inquiries and solutions.
• Briefing and debriefing of Service engineers prior /- after service attendance.

The below will enable you to shine in this role:

• Bachelor’s degree in mechanical engineering, Ship Operation Engineering or equivalent.
• Minimum 5 years’ experience in service or operation within the 2-stroke marine diesel and/or gas engines.
• Strong technical problem-solving and decision-making skills.
• Structured, analytic, and self-dependent working attitude.
• Good time management and organisation skills - able to effectively manage the workload by periodisation and coordination.
• Fluent in English, both written and verbal.

As an ideal candidate you might also have…

• Strong project management and presentation skills.
• Basic knowledge in sales and technical negotiation.
• Self-motivated and reliable to take responsibility of your actions.
• Excellent communication and interpersonal abilities to work in an international and multicultural environment.

In this role, some travel is required to meet with our customers around the world. Thus, we hope you to be ready to travel up to approximately 40%, even though most of the meetings are held virtually.

Why you and us? 

You are valued – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community. 

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential. 

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality. 

Contact & next steps 

Submit your application before the deadline through our Careers portal. Applications received through email and recruitment agency will not be considered. After submitting your application you’ll receive a confirmation email. We try our best to get back to everyone within 2-3 weeks after application deadline. 

In case of any questions, reach out to Artur Poldan, GM Technical Service and Operation Support (artur.poldan@wartsila.com) with any queries related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to). 

Last application date: 12/07/2024 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 

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