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Primary Location: 

Ft. Lauderdale, FL, US

Function:  Service Delivery
Job Category:  Other

Technical Manager, Exhaust Treatment

We are looking for a Senior Technical Expert to join our Electrical and Control Team in Technical Service Americas. 

If you are a dynamic and energetic person with multiple years of experience and you like working in a challenging and exciting environment, a team player who is creative and thinks outside the box, constantly seeking to improve your performance by setting and reaching your goals, read on!

 

Application deadline:

2018-11-13

Main Responsibilities:

- Solve complex technical and operating problems of the customer as well as report and propose product improvement needs in order to reach quality and cost targets and ensure customer satisfaction.
- Act as a technical expert within Services, specifically for controls and electrical issues.
- Has advanced deep control and electrical knowledge of engines in general.
- Make analysis with adequate conclusions and recommendations (reports) for how to solve complex technical problems of the customer. Report the related work progress to relevant stakeholders.
- Report and propose improvement needs of the products and solutions for relevant internal stakeholders.
- Participate in product developments and product improvement projects as Area representative.
- Participate in development of new working methods within own responsibility area.
- Propose product improvements for Other-OEM products.
- Provide timely and quality technical support to internal and external customers.
- Visit sites when deeper product, system and/or performance analysis is needed.
- Participate and lead technical site audits to improve external and internal (CM) customer installation's efficiency and availability.
- Provide quality leads to the Sales organization to improve Wartsila's and customer's business.
- May act as trainer in special expertise area including e.g. performing trainings as well as developing training programs and materials.
- Analyze field experience and customer feedback data in order to improve the products and solutions as well as operation and maintenance of the installation.
- Support in technical matters when new products or components are developed and launched.
- Maintain relationships with cooperation partners.
- Propose content for technical information products (e.g. Service Bulletins).
- Support less experienced technical experts.
- Participate in customer and/or vendor meetings as a technical expert, when complex technical matters are handled.
- Acquire know-how and follow up the latest global development trends of specifically gas engines and Wartsila products in general.

 

Experience:

Five years of Technical experience in Wärtsilä equipment.

 

Desiered Skills:

Troubleshooting and analizing technical problems.

Good reporting skills.

Professional Attitude.

Self Supporting and Self Motivating

Team Work

Willingness to develop yourself and others

Our Company:

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers.  At Wärtsilä, we are committed to enabling sustainable societies with smart technology. We demonstrate our dedication with every new product launch, workshop, acquisition, and customer deal. You are inquisitive and enthusiastic about technology, and strive to support our long term business and solutions.  In 2017, Wärtsilä’s net sales totalled EUR 4.9 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com


Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami

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