Delivery Coordinator

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality.

We want to transition the world towards a decarbonised and sustainable future.  By pushing the boundaries of engineering and technology, we can make it work. Together, we can create new business opportunities and more sustainable future that we can all be proud of.  Want to join the ride?

Main Responsibilities

• Manage customer orders for spare parts, including planning international transport (road, air, sea) using SAP.
• Analyze orders to determine shipping needs, timing, and cost-effective transport solutions.
• Act as the main contact for customers regarding quotes, orders, deliveries, and issues.
• Coordinate between customers, suppliers, and internal departments to ensure timely and accurate deliveries.
• Communicate daily with logistics partners (e.g., DHL) to secure smooth handling from supplier to customer.
• Ensure high-quality service by following up on orders, resolving non-conformities, and keeping customers informed.
• Suggest and implement improvements to speed up deliveries and optimize internal workflows.
• Support projects related to warehousing, process improvements, and supplier collaboration.
• Prioritize and coordinate urgent requests with colleagues to find fast, effective solutions.
• Maintain up-to-date knowledge of customer-specific requirements and logistics best practices.
   

What You’ll Do

• Handle customer orders for spare parts and arrange international transport (road, air, sea)
• Use SAP and other tools to process orders and plan shipments
• Communicate with customers about quotes, deliveries, and any issues
• Coordinate with logistics partners (like DHL), suppliers, and internal teams to ensure smooth deliveries
• Follow up on orders, solve problems, and keep customers informed
• Help improve processes to speed up deliveries and improve teamwork
• Support ongoing projects in warehousing and logistics improvement
•  

What We’re Looking For

• A team player with a positive attitude and willingness to learn
• Good communication and coordination skills
• Basic knowledge of logistics or customer service (education or experience)
• Comfortable using systems and working with data (experience with SAP is a plus, but not required)
• Structured, reliable, and able to handle several tasks at once
   

Last application date: 22/06/2025 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.