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Function:  Service Delivery
Job Category:  Project Management


Wärtsilä is a world leader in marine technology and has the world’s widest portfolio and service network. We are leading the industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Systems are focusing on the latest and most efficient solutions, products and lifecycle services to support the vision for a safer, better, and more sustainable future for our customers. 

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?


Wärtsilä France is recruiting for in Harfleur,


Field Service Coordinator m/f/d


As a team member of our Field Service department, you are in charge to coordinate and manage the maintenance operations of our Marine and Energy customer installations. Those installations are located in France, in French islands around the world, and in North Africa.


In your position, you are planning the activities, scheduling the resources – human and materials, from the kick-off phase until the invoicing of the performed activity. You are responsible for the margin deviation.


You are monitoring the project and you are in charge to make sure that Safety, Quality and Environmental processes and rules are applied. 


You are the main point of contact of our customer, and as such you are piloting the communication internally and externally. You are establishing a financial, technical and logistical balance sheet of the project, in order to enhance and share internally our return of experience.


Graduated from an electrical and automation or engineering school (or equivalent by your experience), you have ideally a first experience in project management. Understanding at least the basics of an internal combustion engine principles is a plus, and your sense of service is a must in order to understand our customers need and answer them relying on our internal support functions.


You have a good English language level, and you are able to communicate fluently on technical and commercial subjects with our worldwide network stations and with our foreign customers. You are easy with standards office software, and ideally skilled on SAP.


Rigorous, you are in the meantime flexible and persistent. You are charismatic, and able to demonstrate leadership as well as team spirit. You are comfortable with dealing with strategic customers, and able to understand trade and contractual terms.

In your position, you will have to travel occasionally, based on daily business need.


This position is opened in Harfleur, France.



Wärtsilä France MES recrute pour son site de Harfleur un



Au sein de l’équipe Field Service, vous êtes responsable de l’exécution des affaires de maintenances pour nos clients maritimes et centrales terrestres (produits Wärtsilä, moteurs et propulsion, en France, DOM TOM et Afrique du Nord). En étroite collaboration avec nos équipes ventes, gestion de ressources et autres fonctions supports, vous :


  • Planifiez les activités,
  • Coordonnez et assurez le suivi de l’exécution du projet,
  • Etablissez le bilan financier du projet,
  • Partagez un retour d’expérience.


Vous êtes le garant de l’application des règles de Qualité, Sécurité, Environnement, ainsi que de la maîtrise des coûts. Vous êtes l’interface principale du client durant la réalisation des travaux et à ce titre, vous êtes le garant de la qualité de la communication aussi bien interne qu’externe. Votre sens du service vous permet de comprendre les problématiques client et d’y apporter des solutions, dans le respect des règles de notre entreprise.


Vous êtes titulaire d’une formation d’ingénieur (ou équivalent par expérience) dans le domaine électrique et automatisme et justifiez idéalement d’une expérience en gestion de projets. Vous disposez à minima de connaissances de base quant au fonctionnement d’un moteur à combustion interne. Votre polyvalence vous permet d’être en mesure d’échanger de manière crédible sur un large panel de sujets, qu’ils soient à tendance commerciale ou technique. Vous avez de bonnes notions de suivi des coûts et de compréhension des contrats de vente.

Votre bon niveau d’anglais vous permet d’assurer la communication commerciale et technique avec nos réseaux et clients étrangers, et vous maitrisez les outils bureautiques et idéalement SAP. 


Rigoureux dans votre gestion administrative, vous avez un sens aigu de l’anticipation. Vous aimez les challenges, et vous savez faire preuve d’abnégation.  Flexible et tenace, vous faites preuve de charisme, de leadership et d’esprit d’équipe.
Diplomate, vous disposez d’une aisance relationnelle ainsi que de bonnes capacités de communication.
La personne retenue pour ce poste pourra être amenée à effectuer des déplacements dans le cadre de ses fonctions.


Poste basé à Harfleur (France)

Last application date: 31/07/2022

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä Marine Systems supports customers with high quality products and lifecycle services related to the gas value chain, exhaust treatment, shaft line, underwater repair and electrical integrations. We are committed to providing the latest and most efficient solutions, in line with Wärtsilä’s vision for a safe and sustainable future for our customers, our communities and our planet. 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasise innovation in sustainable technology and services to help our customers continuously improve their environmental and economic performance. Our dedicated and passionate team of 17,000 professionals in more than 200 locations in 68 countries shape the decarbonisation transformation of our industries across the globe. In 2021, Wärtsilä’s net sales totalled EUR 4.8 billion. Wärtsilä is listed on Nasdaq Helsinki. Find out more at