Share this Job

Hamburg, DE

Function:  Service Delivery
Job Category:  Project Management

Manager Claim Handling Parts / OEM

Manager Claim Handling Parts / OEM
We are now looking for a Manager Claim Handling Parts / OEM to join our team working. 

The possible location for the position is in Europe (preferable) or Asia.


What will you be doing:
As Manager Claim Handling Parts / OEM, your work will focus on these responsibilities:
•    Provide overall leadership and administrative management for personnel which includes 

- defining roles and responsibilities

- conducting performance reviews, development discussions and target settings

- participating in salary planning

- promoting professional growth through timely performance feedback, coaching, and counselling

•    Work across teams on development, implementation, and fostering of claim handling processes
•    Work towards continuous process improvements
•    Verification of process compliance
•    Support cost reduction efforts, and identify cost take out
•    Organize reporting and controlling
•    Define strategy and operational objectives
•    Ensure the transfer of knowledge within the team
•    Ensure the highest level of quality and response time for returns / claims


To be successful in this role, we expect you to have:
•    Technical or commercial studies / technical or commercial vocational training with corresponding professional experience or comparable
•    At least 5 years of professional experience in the same sector, including experience in a leadership role
•    (ideally knowledge of the NACOS Core product portfolio)
•    experience with process development and optimization
•    In-depth SAP knowledge
•    fluent English language skills (speaking, reading, writing speaking and writing
•    Good Knowledge of ISO9001 / 14001 / 45001
•    Basic knowledge on IMO regulation
•    excellent communication skills (across cultures and functions)

Last application date: [[07.01.2022]]

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä Voyage transforms how vessels perform their voyage by leveraging the latest digital technologies to deliver a step-change in safety, efficiency, reliability, and emissions. We are committed to creating a Smart Marine Ecosystem, whereby every vessel can connect to digital services that make voyaging safer and greener. With the broadest Smart Marine portfolio in the market, we are well positioned to lead the industry towards becoming digitally connected across the entire value chain and to be the first partner of choice when leveraging the latest digital technologies. www.wartsila.com/marine/voyage

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wärtsilä’s net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com.