Hamburg, DE

Function:  Service Delivery
Job Category:  Sales & Marketing

Spare Parts Administrator Ship Electrification Solutions - Sachbearbeiter Vertrieb Ersatzteile SES

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?


We, Wärtsilä Deutschland GmbH Ship Electrification Solutions, are looking for our Hamburg location as soon as possible a


Spare Parts Administrator Ship Electrification Solutions (m/f/d)


Your main tasks include:


  • Preparation of spare parts quotations including price requests to sub-suppliers and preparation of calculations
  • Maintaining and investigating material stock datas and technical informations
  • Obtaining/collection of technical information in cooperation with Technical Support
  • Negotiation of orders and clarification of deadlines with the customer
  • Processing of orders including material planning, preparation for shipment and complete documentation
  • Commercial processing of orders including checking commercial conditions, invoicing and issuing credit notes
  • Support of tax, insurance, export, customs, shipping and financing issues in cooperation with the relevant departments


What we expect from you:


  • Successfully completed training/further training as technical business administrator; state-certified. Technician Electrical Engineering or Industrial Foreman Electrical Engineering
  • Several years of comparable professional experience
  • Product knowledge in the field of electrical products and experience in customer service
  • Structured way of working and hands-on mentality
  • High social and intercultural competence
  • Confident language skills in German & English (verbal & written)
  • Good knowledge of MS Office
  • Experience in working with ERP systems (SAP) welcome




Wir, Wärtsilä Deutschland GmbH Ship Electrification Solutions in Hamburg, suchen zum nächstmöglichen Termin einen


Sachbearbeiter - Vertrieb Ersatzteile Ship Electrification Solutions (m/w/d)


Zu Ihren Hauptaufgaben gehören:


  • Ausarbeitung von Ersatzteilangeboten inklusive Preisanfragen an Unterlieferanten und Ausarbeitung von Kalkulationen
  • Ausarbeitung und Durchführung Pro-aktiver Vertriebsaktivitäten im Portfolio
  • Einholen/Zusammentragen von technischen Informationen in Zusammenarbeit mit dem Technischen Support
  • Auftragsverhandlung und Terminklärung mit dem Kunden
  • Abwicklung der Aufträge einschließlich Materialdisposition, Versandvorbereitung und vollständiger Dokumentation
  • Kaufmännische Abwicklung der Aufträge inklusive Prüfung der kommerziellen Bedingungen, Rechnungslegung und Erstellen von Gutschriften
  • Unterstützung in der Klärung von Steuer-, Versicherungs-, Export-, Zoll-, Versand- und Finanzierungsfragen in Zusammenarbeit mit den zuständigen Fachabteilungen


Was wir von Ihnen erwarten:


  • Erfolgreich abgeschlossene Aus-/Weiterbildung zum Technischen Betriebswirt; Staatl. Geprüft. Techniker Elektrotechnik oder Industriemeister Elektrotechnik
  • Mehrjährige vergleichbare Berufserfahrung
  • Produktkenntnisse im Bereich Elektrotechnik und Erfahrungen in der Kundenbetreuung
  • Strukturierte Arbeitsweise und Hands-On-Mentalität
  • Hohe soziale und interkulturelle Kompetenz
  • Sichere Sprachkenntnisse in Deutsch & Englisch (mündlich & schriftlich)
  • Fundierte MS-Office-Kenntnisse
  • Erfahrung im Umgang mit ERP Systemen (SAP) erwünscht




Why you and us? 


We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. 


We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? 


We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future. 


Contact & next steps 


We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout. 


For further questions please reach out to Steffen Rohde, Senior Manager Service Operations SES DE, through email steffen.rohde@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to). 

Last application date: 15/03/2024 


At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 


This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com