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Helsinki, FI

Function:  Service Delivery
Job Category:  Digital Technology and Open Innovation

Business Analyst

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?


We are now seeking for a Business Analyst to join our growing Customer Analytics team in Wärtsilä Voyage. We are part of a Customer Success organisation where Customer Engagement is increasingly important to improve customer satisfaction and build long lasting business relationships. Customer Analytics helps the customer to achieve energy savings and improve their fleet operations through delivering unique insight into vessel performance, based on real-time data collected from ships around the world and advanced analytics.

This is a position for you, if you are passionate about improving the way vessel operational data, analytics and insights is managed in Customer Analytics. 
Using data to generate tangible business impact, support decision making and build customer engagement. We provide an international front-row seat to digital transformation of traditional maritime industry. You will be a part of an experienced team tackling real-life challenges related to big data and analytics.


The position is permanent and located in Helsinki, Finland with hybrid remote work possibilities.


As a Business Analyst in Customer Analytics, your main responsibility is to:

  • Standardize, productize, scale and maintain existing analytics services
  • Craft and develop new analytics services based on key customers’ needs
  • Perform one off analysis based on collected customer data
  • Collaborate with other team members to ensure high customer satisfaction and value delivered
  • Effective presentation and communication of analytics solutions to the customer

In order to be successful in this role, you need to have:

  • At least M.Sc. degree in a relevant field, such as statistics, information technology or engineering, or equivalent experience
  • Strong Experience in Python programming
  • Excellent team work as well as communication skills
  • Experience in Technical Analytics Design i.e. Analytics Architecture
  • Experience in data analysis and data visualization
  • Experience in working with big amounts of numerical data
  • Customer-centric mindset
  • Fluency in English language


We also value previous experience in the following areas:

  • Knowledge of Tableau or similar visualization tool
  • Shipping/Maritime industry
  • Programming skills in relevant data analysis languages (R and Matlab)
  • Good presentation skills

Why you and us?
We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?


Contact & next steps:
Interested in really seeing the difference your skills can make? We look forward to receiving your job application together with a CV latest on 5th of June 2022 through submitting your application through our Careers portal. We aim to keep you updated on the process all the way.

For further questions please contact Anders Mård by email at, however, please note this is only for questions and that the application should be sent via our recruitment system.


Last application date: 05/06/2022

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.


All new Wärtsilä employees in Finland will attend occupational health check, including the drug test/screening. The legislation of the country followed when person is located outside of Finland.


This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasise innovation in sustainable technology and services to help our customers continuously improve their environmental and economic performance. Our dedicated and passionate team of 17,000 professionals in more than 200 locations in 68 countries shape the decarbonisation transformation of our industries across the globe. In 2021, Wärtsilä’s net sales totalled EUR 4.8 billion. Wärtsilä is listed on Nasdaq Helsinki. Find out more at