Lifecycle Sales Support Engineer

Wärtsilä is leading the transition towards a 100% renewable energy future. We Wärtsilians help our customers unlock the value of energy transition by optimizing their energy systems and future-proofing their assets. Did you know Wärtsilä has delivered 74 GW of power plant capacity and more than 80 energy storage systems in 180 countries around the world?

In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?

As part of Energy Storage & Optimization, you will join the Lifecycle Management team, which plays an integral role in the Operations department. You will be part of a team that develops energy storage lifecycle solutions which drive growth and profitability for our business.  You will support lifecycle sales activities by providing detailed sales calculations and proposals with a high level of internal and external customer satisfaction.  You will develop and maintain the lifecycle sales costing and proposal template materials to ensure stable margins and clear, concise offerings.

In this position you are reporting to the Manager, Lifecycle Sales & Offering Management. The location of this position is in Finland.

Your main responsibilities are:

• Preparation of sales calculation and proposals, supporting the Opportunity Team with transactional Field Service, Spare Parts, Upgrade projects, and renewals of Service+ Agreement customers, or existing non-agreement customers where applicable
• Determination, review and escalating approval of the calculated margin and proposal risk
• Support in presenting and explaining proposals to customer
• Assist the Manager, Lifecycle Sales & Offering Management with internal and external promotion of solutions, and developing new solutions and support material
• Ensure CRM data quality of Opportunities
• Use of data and analytics to identify new Opportunities
• Develop and maintain the Service+, Upgrade and transactional sales costing model(s) & ensure alignment with proposal template content
• Liaise and support ES&O Proposal Management with Service+ topics

 Main requirements in this role are:

Have relevant technical education, preferably Associate, Bsc. or equivalent, related energy storage O&M work experience, possessing an entrepreneurial mind set and Sales affinity. Fluent speaking and writing in English.

• Knowledge of regional market and awareness of cultural diversity
• Customer focus (internal/external) and capability of building business relationships
• Good knowledge of ES&O products and solutions
• Strong business and results-orientation
• High attention to detail and comprehension, while maintaining a proactive and flexible mindset
• Experience in customer facing situations while negotiating fairly
• Drive for performance with positive attitude
• Excellent team player with focus on communication and follow-up
• Encourage the exchange of ideas and collaboration across organizational boundaries
• Distinctive systemic / analytical work style - independent and solution-oriented, with time management & efficient organizational skills to manage dynamic workload
• Have advanced knowledge of MS Office and CRM (Salesforce) applications

In this role, your success will be measured by:
 

• Overall performance
• Quality of Lifecycle Sales calculations and proposals
• Time to respond and on time delivery to Lifecycle Sales enquiries
• Maintenance of Lifecycle Sales calculations and proposal template 

As an ideal candidate, you:

• Have a good technical and commercial appreciation of offerings and developments for ES&O
• Drive Wärtsilä strategy and demonstrate Wärtsilä values
• Understand the value of collaboration and benefits
• Have high integrity, listen with good intention, appreciate feedback
• Enjoy creating clear business value with a goal-oriented mind-set
• Drive results with excellent planning and remove obstacles for success
• Feel accountable for business impact and act to adjust when needed
• Contribute to develop an organization with high passion and drive – while making sure that it is fun doing business

Contacts and next steps

For more information about the position, please contact:

Alicia Lockhart‎

Manager, Lifecycle Sales & Offer Management

Energy Storage & Optimization

E: alicia.lockhart@wartsila.com
M: +1 954 235 1789

All new Wärtsilä employees in Finland will attend occupational health check, including the drug test/screening. The legislation of the country followed when person is located outside of Finland.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasise innovation in sustainable technology and services to help our customers continuously improve their environmental and economic performance. Our dedicated and passionate team of 17,000 professionals in more than 200 locations in 68 countries shape the decarbonisation transformation of our industries across the globe. In 2021, Wärtsilä’s net sales totalled EUR 4.8 billion. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com.