Helsinki, FI Surrey, CA Belgrade, RS

Function:  General Management & Administration
Job Category:  Other

Product Expert VTS

A safer, low-carbon shipping industry is underpinned by data sharing. We at Wärtsilä Voyage are creating the digital infrastructure needed to enable high-performing maritime logistics – for the safe movement of goods and people. Through our world-leading Smart Marine portfolio, we support our customers in their efforts to ensure secure, highly energy-efficient and cost-effective marine operations. 

Wärtsilä is on a mission to enable sustainable societies through innovation in technology and services. As we change course towards a cleaner, smarter maritime future, we’re looking for top talent to join our team. Are you ready to join the Voyage?


We are looking for an enthusiastic, driven product specialist to join our team. Responsibilities include conducting market research and analyzing trends, performing product demonstrations to staff and customers, gathering feedback. Also this portion will be tasked with facilitating training sessions, as well as assisting with other products. To be successful as a product specialist, you must have a passion for the products you work with and keep expanding product knowledge.

Outstanding product specialists should have a keen eye for spotting market trends, a willingness to inspire clients, and the ability to work both independently and within a team.

We are considering applicants who are authorised to work without sponsorship in either Finland (Helsinki), Canada (Vancouver) or Singapore

Key Responsibilities:  


  • Must possess a comprehensive understanding of the businesses, be thoroughly familiar with typical business and contract models employed in the industry and hold a wide network of professional industry contacts. 

  • Responsible for tendering, analysis, negotiation, scope definition and contract design for project procurement  

  • Contribute with planning and estimating 

  • Extensive experience in Maritime industry and customer service would be advantageous. 

  • Ability to memorize details like product specifications. 

  • Articulate and able to perform demonstrations that engage and inspire. 

  • Deadline-driven 

  • Superb verbal and written communication skills 

  • A strong growth mindset. 



Knowledge and skills we are looking for:  

  • Fluent in spoken and written English 

  • Excellent communication (both verbal and written), documentation, negotiation, organisational and relationship skills 

  • Ability to handle multiple projects with competing deadlines 

  • Customer focused with effective relationship building skills 

  • Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and attending product launches of rival companies. 

  • Answering all product-related questions in a polite manner and addressing queries promptly. 

  • Collaborating and strategizing with the business and engineering teams. 

  • Attending workshops and refresher courses. 

  • Planning and assisting with new product releases and events. 

  • Performing product demonstrations for customers, staff, and other stakeholders. 

  • Assisting with the development of business plans. 

  • Scheduling training sessions and attending meetings as required. 

  • Identifying new market opportunities and relaying this information to the Manager and other relevant stakeholders. 

  • Making helpful product recommendations and suggestions to increase revenue. 

You must be eligible to work in the locations specified.


Last application date: 10/06/2023 


At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 


This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com