Senior Agreement Manager, Energy Storage

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

If you are a dynamic and energetic person who enjoys working in a challenging and exciting multicultural environment and a team player who is creative and thinks outside the box, constantly seeking to improve performance by setting and exceeding your targets, read on!

In the Wärtsilä Energy—ES&O Lifecycle Management, we are looking for a Senior Agreement Manager for the growing Energy Storage markets in the United Kingdom, Europe, the Philippines, Taiwan, and Australia. The position will report to the General Manager, ES&O Lifecycle Management, and be based in the United Kingdom or Finland, although other locations can be considered. 

The Senior Agreement Manager is accountable for the ES&O Agreement Management team in the geographical region. ES&O Agreement Management team is responsible for the overall performance of the assigned agreement, warranty and transactional customers, including agreement renewals, upselling, customer care and lifecycle services delivery during the lifecycle of the ESS installations. This includes driving financial, operative and technical performance of customer installations, identification of customer pain points and addressing those with corrective actions. The Sr. Agreement Manager will also secure customer investments, minimise related financial risks, and ensure customer profitability by proactively identifying performance improvement measures. The Sr. Agreement Manager will work closely with the other ES&O teams to ensure a seamless process from project delivery into lifecycle support. 

Accountability:

• Commercial and overall performance of assigned agreement and warranty contracts, including renewals, upselling, and lifecycle margin
• Transactional sales for ES&O’s lifecycle customers
• Operative and technical performance of customer battery energy storage system, identification of customer pain points and addressing those with corrective actions
• Identify performance improvement measures together with Expertise Centres and Business Line
• Customer satisfaction
• Collecting receivables in a timely manner

Main responsibilities:

• Lead, coached and developed the team of Energy Storage Agreement Managers globally
• Execute assigned contracts in accordance with Wärtsilä Services guidelines, the Contract Management process and general management practices in a safe and cost-effective way
• Implement Contract Management action plans, processes and guidelines in the assigned responsibility area
• Follow up on customer satisfaction and ensure that agreed actions are taken in the area or in the assigned responsibility area
• Plan, budget, and manage the results of the work within the scope of the contract
• Optimise assets such as inventories, receivables, fixed assets, etc., tied to the contract
• Maintain good internal and external stakeholder relationships
• Ensure quality of work related to the contract execution
• Follow up financial, operative and technical performance through reviews and reporting and take corrective actions
• Maintaining customer-related data in CRM

Requirements:

Bachelor’s or Master’s degree in engineering, economics or similar is required for this role. Candidates must have at least seven (7) years of experience in contract management and administration, preferably in the energy generation industry, but other industries will be considered. Demonstrated success in managing, writing, reviewing and negotiating large, complex and non-standard agreements is a must. Solid knowledge of legal and contractual laws governing projects would be an advantage. 

Why you and us?

You are valuated – as your true self. At Wärtsilä, YOU matter. We value diversity and are committed in supporting inclusive work community.
Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.
You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps:  

Submit your application by 30.04.2024 through our Careers portal. Applications through email will not be considered. After submitting your application, you’ll receive a confirmation email. 

In case you have any questions about this position, please do not hesitate to contact the hiring manager:

Eero-Kaappo Koivisto

GM, Life-cycle Management

eerokaappo.koivisto@wartsila.com

Last application date: 06/05/2024 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

All new Wärtsilä employees in Finland will attend occupational health checks, including drug tests/screenings. The country's legislation is followed when a person is located outside of Finland.

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.