Helsinki, FI Turku, FI Vaasa, FI

Function:  Finance & Control
Job Category:  Digital Technology and Open Innovation

Technical Lead, Global Customer Portal solutions

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

Wärtsilä global IM (Information Management) integrates Processes, Systems and Information, supporting Wärtsilä’s businesses in developing the operations. Wärtsilä partners with world leading IT vendors and has a competent international IM organisation. For development minded persons, Wärtsilä offers an opportunity to shape the future of its IM environment.

We are looking for a Technical Lead, Global Customer Portal solutions. Wärtsilä offers a lot of challenges and growth potential for people passionate about supporting business with world-class solutions. In the Technical Lead position, you will lead the design and development and support our new global customer portal solution. The global customer portal is a digital commerce solution catering to technical information, content and commerce enablers for our customers. The solution will be renewed and built on AWS and Salesforce platforms.


In the Technical Lead position, you are part of the DEVOPS team leading the design and development work, continuously enhancing and extending the solution to fit the business needs, establishing the technical direction, defining and overseeing the deployment process and technical deployments, taking a role as lead developer, reviewing code, and guiding technical team members with troubleshooting issues when needed. 

Ideal candidates can manage his/her own responsibility area independently and cooperate well with solution managers, architects, developers and business stakeholders. A good understanding of the end users and global business processes helps to succeed in this role, but the right attitude and sound technical skills are a must.

This is a global position with the possibility of partial remote work, but preferred locations for this permanent position are Helsinki, Turku, or Vaasa in Finland or within a similar time zone.


Key Responsibilities:


  • Act as the Technical Lead of the global customer portal solutions
  • Manage and be responsible for technical design and development of the global customer portal solution(s). Create sustainable designs that fit overall architecture and data models that support business use cases and conduct comprehensive assessments to develop solutions
  • Define and oversee the deployment process and secure technical deployments
  • Hands-on work in agile DevOps teams enhancing and optimising global customer portal platform apps. Take lead developer role in the related teams (often work in different areas at the same time) 
  • Manage, support, consult in related development initiatives, share good practices  
  • Manage the development process documentation in your own area
  • Work in closed cooperation with the surrounding team, partners and business stakeholders 


Qualification and Skills:


  • Education: B.Sc or equivalent in IT or engineering domain 
  • Strong record of designing and developing complex and large technical solutions and acting as a technical lead
  • Strong technical hands-on knowledge and competence of the AWS platform, UI/UX technologies and Force.com 
  • Knowledge of APIs and Integrations
  • Software engineering skills (coding, data-model/architectural mindset, turning requirements to technical designs, configuration, usability, testing) 
  • Proactive independent way of working, development-minded and goal-focused attitude to work, so you can fill the role in the development teams needed
  • Strong problem-solving skills
  • Excellent leadership, decision-making, collaboration and change management skills. Takes role as a technical lead and lead developer in IM for business stakeholders and in projects
  • Understanding Customer Portal/Commerce solutions and business processes is considered an advantage
  • Can setup and optimise DevOps (CI/CD) process for smooth development of the Global Customer Portal
  • Understanding of UI Technologies (such as React) and/or SAP is considered an advantage
  • Fluent written and spoken English 


What we offer:


  • Global and dynamic environment using modern tools (Salesforce, AWS, IM DevOps tools) and very good partner ecosystem
  • Own responsibility area to lead and manage
  • Challenging and meaningful area to work and impact
  • You get to join an experienced team and work in an environment where one is allowed to make decisions and improve the ways of working
  • Experienced and skilled multicultural network of colleagues
  • Career and development opportunities in global enterprise 


Contact & next steps:


We hope to hear from you before the application deadline May 26th 2024, through submitting your application with a CV and salary expectation through our career’s portal. We aim to keep you updated on the process all the way.  


Are you still wondering if you should apply and would like to get something clarified? 

Please reach out to:     
Anne Voutilainen 
Manager, Sales and Marketing solutions, Customer Operations Services

Last application date: 26/05/2024 


At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 


All new Wärtsilä employees in Finland will attend occupational health checks, including drug tests/screenings. The country's legislation is followed when a person is located outside of Finland.


This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com