Agreement Maintenance Coordinator

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are looking for an Agreement Maintenance Coordinator to join our dynamic, fast-paced, Agreements team. The location for this position is Fort Lauderdale, FL or Houston, TX but remote working will be considered.

What will you be doing

As an Agreement Maintenance Coordinator, you will oversee contracted maintenance – scheduling resources and preparing/communicating with the customer.  The ideal candidate will have Marine business and diesel engine knowledge.

As an Agreement Maintenance Coordinator, you will focus on these responsibilities:

• Timely and accurate reaction to assigned contractual customer requisitions and service requests.
• Coordination of Field Service resources for scheduled maintenance, visits, or other unplanned activities.
• Assist customers to prepare for scheduled maintenance.
• Communicate the maintenance progress with the customer and internally applies project management skills to manage the jobs.
• Primary contact to customer and resource on board during job execution by supporting with technical and contractual clarification as needed.
• Apply technical problem solving during the job, ensuring Wartsila complies with its contractual requirements like avoiding delays and rework.
• Work together with the contract team and the rest of the organization. Actively updates the contract manager of any important items.
• Support customers with unscheduled maintenance and provide proper forms to fill out as required.
• Review and approval the costs and prepare invoices for the coordinated resource activities.
• Proper record keeping of activities and contractual requirements, like monthly status reports and daily reports.
• Coordination of above activities in a timely manner and within financial estimates

To be successful in this role, we expect you to have:

• Previous experience in the Marine business.
• Diesel engine knowledge.
• Engineering degree preferred - Diesel, Mechanical or similar.
• Focus on achieving results
• Able to keep overview at all times
• Good planning and communication skills
• Customer & detail oriented
• Good decisiveness and action orientation
• Team player
• Previous SAP and MS Projects experience is a plus

Why Us

Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

For applicants that reside in CA/CO/WA/NY, the salary/salary range/hourly wage range is $70,000 - $90,000 annually.  The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Eligibility to participate in: the discretionary incentive plan assigned to the level of position upon offer of employment; medical, dental and vision coverage, 401(k) plan and flexible spending accounts, subject to plan terms; Company-paid benefits such as life insurance, short- and long-term disability, subject to applicable waiting periods. Paid time off (PTO) is accrued on a per-pay period basis in accordance with tenure in the Company; a new hire can expect 17 days per year. Twelve (12) Company-paid holidays.