Houston, TX, US Fort Lauderdale, FL, US Herndon, VA, US Melbourne, FL, US
General Manager, Area ICT (Information and Communication Technology), Americas
Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.
We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?
We are always looking for a talent with a growth mindset – are you the one?
We are looking for a General Manager, ICT (Information and Communication Technology) Area Americas, who will be responsible for ensuring the performance of IT services to businesses and end-users in the region. We offer the possibility of hybrid work.
Location: We have a strong preference for candidates based in Houston, TX or Fort Lauderdale, FL, but we are also open to applicants located in Melbourne, FL or Herndon, VA. This role follows a hybrid work schedule, offering a balance of remote and on-site work.
Your role and responsibilities
- As a General Manager, ICT Area Americas, your work will include, for example:
- Ensuring consistent, high quality and cost-optimised delivery of IT services
- Securing the operations of all local IT infrastructure across multiple locations
- Leading and developing a team of approximately 10 IM coordinators
- Managing local business stakeholders with their local IT needs
- Manage relationships with external consultants
- Giving support to countries without nominated IM coordinator
- Gather feedback and drive changes in global services when needed
- Implementing IM strategy in Americas and build a new technical roadmap for legacy tools
- Driving the end-user-centric transformation by leading selected local and global projects in ICT Services, managing a backlog of ~200 annual projects.
You’ll be a member of the Business Applications and ICT Services management team, and report to Director, ICT and Business Productivity Services. You will work closely with global service teams and other Area IM colleagues. Your key stakeholders include local business leaders, global and local service delivery vendors, IM business partners and other IM organisations.
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience
- Ideally 15+ years of progressive experience in ICT roles, with a strong track record of delivering IT services in complex, multi-location environments
- Minimum 5 years of managerial experience, including leading geographically distributed teams and external partners
- Wide knowledge of IT service portfolio and IM strategy
- Strong focus on end-user needs and delivering business value
- Experience in leading and implementing end-user IT services
- Ability to implement global services and processes in a complex environment
- Proven track record in driving change
- Ability to challenge vendors and current ways of working
- Experience working in a multinational or matrix organisation
- Fluency in English is required
- Willingness and ability to travel 20% of the time, both domestically and internationally
Preferred Qualifications
- Certifications: PMP and ITIL
- Fluency in Spanish and/or Portuguese
Last application date: 17/12/2025
Candidates for regular U.S and Puerto Rico positions must be a U.S. citizen, national, or an alien admitted as permanent resident, refugee, asylee with valid work permit or temporary resident under 8 U.S.C. 1160(a) or 1255a(1). Individuals with temporary visas such as E, F-1, H-1, H1B, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law.
Effective January 2025, Wartsila companies in the USA have implemented a new hybrid work model. Most employees who live within 40 miles of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in-person collaboration twice a week. We will be happy to provide more information during your interview process.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.
Nearest Major Market: Houston