Houston, TX, US
IM Coordinator
As our IM Coordinator for the North Region, you'll be the go-to IM expert, connector and problem-solver for users across the US and the North Region. You'll report to the Area General Manager and work closely with teams across one or more sites.
This is more than a technical role. You'll be the link between our Global Information Management team and local operations. You'll make sure global solutions fit local business needs and regulatory requirements, and you'll help people adopt new ways of working.
What you'll do
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Understand business needs and propose smart, scalable IT solutions.
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Act as the key contact for global IT teams and turn strategy into action.
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Keep a customer-first mindset while managing local vendors and contracts.
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Be the first point of escalation for critical incidents and drive quick resolution.
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Help colleagues use IT tools and services, deliver training and lead information sessions.
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Manage local systems, support global rollouts, and oversee technical tasks such as backups and hardware configuration.
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Support office moves, technology upgrades and large events so everything runs smoothly.
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Manage assets and stock from procurement to retirement.
Who we're looking for
- A Bachelor's degree in IT, Computer Science or a related field, or equivalent experience
- 10+ years of IM experience, including 5+ years in project management and stakeholder engagement
- A solid understanding of ICT services, IT systems and applications
- Hands-on knowledge of TCP/IP and LAN/WAN configuration, network management, IT Service Management, and data and cyber security
- A customer-focused, proactive and adaptable way of working, plus strong organizational and coordination skills
- Excellent communication, relationship-building, presentation and reporting skills
- Spanish is a plus
Why Wärtsilä
- Impact: Meaningful work that helps transform the marine and energy industries
- Career growth: Ongoing learning and professional development
- Benefits: A competitive benefits package
- Inclusion: A collaborative and inclusive global work environment
- Flexibility: A hybrid way of working
- Expertise: Leading technologies and experienced colleagues to learn from
This is Wärtsilä Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy industries, employing around 18,000 professionals across 78 countries. Together, we're driving the decarbonisation transformation of our industries across the globe. Read more at www.wartsila.com.
Nearest Major Market: Houston