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Rio de Janeiro, BR Manaus, BR Talcahuano, CL Alameda, DO Quito, EC Herndon, VA, US Santo Domingo, DO Kirkland, WA, US Mount Pearl, CA York, PA, US Naucalpan , MX Monterrey, MX Orlando, US Cabo de Santo Agostinho, BR Harvey, LA, US Capital Federal, AR Surrey, CA Quito, EC Manaus, BR Bogotá D.C, CO Yopal, CO Antofagasta, CL Huntington Beach, CA, US Emeryville, US Harvey, US Manaus, BR Panamá, PA Fort Lauderdale, FL, US San Diego, CA, US Carolina, PR Punta Cana, DO Pilar, AR Turlock, CA, US San Salvador, SV Dartmouth, CA Georgetown, GY Houston, US Lima, PE Valparaiso, CL Rio de Janeiro, BR Aquiles Serdan, MX Melbourne, FL, US Poway, US Bahia Blanca, AR Pesqueria, MX Frauenfeld, CH Ibagué, CO Cabo de Santo Agostinho, BR Santo Domingo, DO Puerto San Julian, AR Annapolis, US Chesapeake, VA, US Capital Federal, AR Capital Federal, AR

Function:  Sales & Marketing
Job Category:  Sales & Marketing

Sales Tools Development Manager (Salesforce/CRM), Americas, Energy Business



We are looking for a Sales Tools Development Manager (Salesforce/CRM) to our Energy Business Americas team. Are you the one to surf the wave of energy transition towards 100% renewable energy future with us?


What will you be doing

As a Sales Tools Development Manager (Salesforce/CRM), AMER EB, you will be responsible for taking our Sales Tools and Systems to the next level and driving to bring added value to our business, and to our customers. We utilize Salesforce CRM and a strong knowledge of that is essential for your success in this job.


Ideally, you would have a B.SC (or higher) in IT or a relevant field, and multiple years of experience working with sales tools.



Any key Energy Business location in the Americas.


As a Sales Tools Development Manager (Salesforce/CRM), AMER EB, you will focus on these responsibilities:

    • AMER Energy Business (EB) key user for Sales tools and systems (predominantly Salesforce CRM, but also CEM, Qlikview, PowerBI, Aqua among others) in charge of training and supporting the users and data quality by consistently informing, sharing the desired way of working and troubleshooting
    • Support the business with data analytics to help in our sales efforts to capture more business and increase customer value
    • Create, develop and maintain AMER Energy Business dashboards and reports
    • Support the induction process of newcomers and recently appointed employees in AMER EB as needed in regard to sales tools and systems
    • Facilitate the local implementation of global sales initiatives in the Americas
    • Participate in global sales tools and process development projects as the Area representative
    • Support and facilitate multiple sales processes, such as, CEM follow-up, forecasting, target setting, leads way of working, Wartsila Online etc
    • Develop and maintain relationship with key internal stakeholders on global team and within Americas regions so that we can influence sales procedures targeting to share team needs to improve customer experience


As well as these accountabilities and development responsibilities:

    • Accountable for the Sales Tools Training in EB Area
    • Accountable for data quality
    • Implement and develop, as well as train end-users, of current and future development projects of Sales tools and systems during the kick-off & rolling in phase so that we can influence sales procedures targeting to share team needs to improve customer experience
    • Develop the needed business reporting for the sales teams to be able to draw insights from our vast data sources to strengthen the sales pipeline, improve margin and increase hit rate


To be successful in this role, we expect you to have:

    • Ideally B.SC (or higher) in IT or relevant field
    • Ability to see beyond the data on how it can be utilized to support our business and customers
    • Ability to operate in a fast-paced and changing market environment
    • Experience in successfully working with various stakeholders to deliver on customer expectations
    • Experience setting up complex engagements and plans
    • Knowledge of Wartsila business processes or the ability to learn
    • English fluent, Spanish skills an advantage


Why you and us

You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. 


If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.


For USA applicants: 

Successful applicant must be authorized to work in the USA without sponsorship.

We look forward to hearing from you. Qualified candidates must apply online: http://www.wartsila.com/en/careers/vacancies.

Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer. 


Last application date: 19/01/2022

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wärtsilä’s net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more:  www.wartsila.com .