Sales Support Engineer

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

In Energy, we are driving long-term and increasingly profitable growth. We are looking for a Sales Support Engineer AMER Region North to build our transactional sales organization. This is a permanent position with a strong preference for the selected candidate to be based in Houston, Texas. Candidates based in Fort Lauderdale, FL may also be considered.

You will be reporting to the Sales Support Manager AMER Region North.

What you will be doing:

The position of Sales Support Engineer for AMER Region North aims to contribute with technical knowledge and commercial skills to increase sales and build relationships with our Customers.

In this position, your main key responsibilities will include but are not limited to:

• Demonstrates an understanding of the customer's business and identifies value drivers for them
• Ability to create high-quality service proposal offers based on the customer business case
• In collaboration with Account Manager, applies value-based selling principle to showcase the commercial and technical value that Wärtsilä can offer
• Has knowledge about Wärtsilä's engine and product portfolio and comprehensive understanding about own region’s installed base
• Proactively stays up to date with current and future technologies and solutions, enabling the identification of potential sales leads based on customer business cases or interactions with customers and internal stakeholders.
• Ability to identify, engage, and lead collaborations with internal and external stakeholders in a diverse cross-cultural environment
• Actively contributes to the success of the team by demonstrating strong teamworking skills
• Possesses excellent communication skills and the ability to effectively influence others.
• Demonstrates the ability to lead oneself and others effectively prioritize tasks and responsibilities.
• Demonstrates a mindset of curiosity, openness, and willingness to systematically learn
• Promotes a culture of knowledge sharing and continuous improvement
• Ability to adapt to the use of AI and new tools to enhance sales support activities
• Ability to gather requirements for a given case by utilizing historical data, technical data and leveraging AI to speed-up the information search.
• Ability to identify & propose development ideas for new and existing tools
• Possesses a basic understanding of energy policies, regulations, and incentives to ensure compliance with regulations within own region
• Can accurately identify customer needs and direct the lead to the appropriate stakeholders
• Collaborate with sales, engineering, and product teams to ensure proposed solutions meet customer expectations and internal capabilities.

Desired behaviours:

• Strategic mindset
• Achieving results
• Accepting of change
• Decisiveness and action orientation
• Effective communicator
• Situational and cultural awareness
• Business and Customer focus

Requirements:

• Experience with collaborating with cross functional stakeholders
• Have a business and goal-oriented mind-set
• Drive business results with excellent planning and execution skills
• Good commercial understanding and capacity to transfer product technical features to commercially appealing proposals
• Bring at least two years of related experience
• Have relevant education, such as B.Sc. or M.Sc. in Engineering / Economics /Business or similar
• Bring at least two years of related experience and experience using Microsoft Projects or Excel Gantt Chart creation
• Fluent in English and/or Spanish language skills is a benefit
• Are willing and able to travel domestically and internationally up to 20% of the time
• Ability and willingness to work in a hybrid model, with two days per week in the office.

Your success will be measured by:

• QEHS KPI’s
• Proposal on time submission
• Non-conformity score
• Customer satisfaction NPS
• Sold vs. delivered margin
• Regional sales and order intake
• Regional sales margin and profitability

Last application date: 17/02/2026 

Candidates for regular U.S and Puerto Rico positions must be a U.S. citizen, national, or an alien admitted as permanent resident, refugee, asylee with valid work permit or temporary resident under 8 U.S.C. 1160(a) or 1255a(1). Individuals with temporary visas such as E, F-1, H-1, H1B, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law.

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.