Houston, TX, US Herndon, VA, US

Function:  Service Delivery
Job Category:  Engineering

Team Leader, Field Service ES&O

Wärtsilä Energy Storage & Optimization (ES&O) is the leading global energy storage optimizer. Our mission is to deliver integrated energy solutions that build a resilient, intelligent, and flexible energy infrastructure - unlocking the way to an optimized renewable future. By integrating renewables, energy management technology, and storage with traditional energy resources, we reinvent clean energy production from the largest and most complex grids to the most remote and essential microgrids. We play a key role in Wärtsilä’s vision towards a 100% renewable energy future through flexibility, reliability, and integration and a more sustainable world for us all.


In this era of innovation and fast changing world of energy, we are constantly on the lookout for high performing, future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology together. Are you ready to take the next step?


The Wärtsilä Energy Business – Energy Storage & Optimization, Lifecycle Services & Development has a vacancy for a Team Leader, Field Service AMER. As a Field Service Team Leader, you will be responsible for leading and developing the Field Service Team in Americas, ES&O Energy Business in accordance with the strategy, action plan and business needs. The preferred location(s) for this position is Houston, Texas or Herndon, Virginia. 



Duties and Responsibilities:

  • Evaluate the Field Service demand during the year and define appropriate actions to address the need.
  • Development of your team competencies as required to address current and future needs.
  • Ensure that the team is utilized effectively, having the right people in the right place at the right time.
  • Foster strategic relationships with institutes of learning to attract and develop talent.
  • Manage and maintain internal and external relationships, focused on achieving company targets.
  • Facilitate good collaboration with key stakeholders throughout the delivery chain (Agreement, Lifecycle Support, Sales Support, Technical Support).
  • Contribute to the annual budget preparation, and service forecast evaluations.
  • Set the individual performance and development targets of your team.

Desired Education

  • Bachelor’s degree in engineering or similar qualifications or experience

Desired Skills and Experience

  • A minimum of 3 years managerial or leadership experience or actual Battery Energy Storage Systems Field Service experience
  • Knowledge of the Field Service process
  • Be proficient with process tools such as SalesForce (CRM), Qlikview and FS Mobility

As an ideal candidate, we expect you to have:

  • High integrity
  • Passionate about people
  • Customer focus
  • Strong focus on quality and safety
  • Excellent communication skills (verbal and written) in languages needed to support the team
  • Good negotiating skills
  • Strong organizational skills
  • Team player mindset
  • Ability to lead persons of different cultural backgrounds
  • Good understand of profit and loss and cost to serve


Last application date: 28/05/2024 


Why you and us:
You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application. At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 


We are not accepting unsolicited submissions from 3rd party recruitment agencies.
Successful applicant must be authorized to work in the USA without sponsorship. We look forward to hearing from you. Qualified candidates must apply online: https://www.wartsila.com/careers

Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law. Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer. 




Nearest Major Market: Houston