Team Leader Resources, In-situ & Tool Centre

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together.

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.

What will you be doing?

As a Team Leader, you will be responsible for leading the Houston In-Situ Machining team and overseeing the planned expanded Tools Hub (Tool Center). This position plays a key role in coordinating field service teams across the Americas, ensuring efficient and high-quality service delivery for marine engine repair and maintenance.

This position reports to the Manager for Marine Field Services – AMER Region.

Candidates are expected to demonstrate strong leadership, organizational skills, and technical expertise in machining operations, while fostering a culture of safety and continuous improvement.

Accountabilities:

In this position, you will lead and coordinate field service activities, manage resources (personnel and tools), and ensure compliance with operational standards and safety guidelines.

Location: Houston, TX

Duties and Responsibilities:

• Lead and coordinate field service teams, setting goals, assigning tasks, and ensuring alignment with service delivery objectives.
• Implement operational plans and policies to enhance efficiency and customer satisfaction.
• Manage personnel responsibilities: selection, training, performance appraisal, discipline, and safety compliance.
• Foster team development and continuous learning.
• Act as the main contact for field service coordination and operational issues.
• Oversee planning, shipping, and tracking of machining and measuring tools for optimal utilization.
• Support troubleshooting and issue resolution for field teams.
• Advocate for new tools, techniques, and best practices to improve service activities.
• Contribute to the creation of new machine tools, fixtures, and techniques, including CNC programming and machining of new parts.

To be successful in this role, we expect you to have:

• Strong background in machining (manual and CNC).
• Proven leadership experience in field service operations.
• Knowledge of in-situ machining tools, laser alignment, and line boring equipment.
• Excellent organizational and coordination skills.
• Ability to travel to job sites across the Americas (not workshop-based).
• Familiarity with safety standards and PPE compliance.

Physical & Mental/Reasoning Demands:

These are physical and mental requirements of the position as it is typically performed. 

• Vision: Close; Distance; Depth
• Color Perception (Red, Green, Amber)
• Hearing/Listening
• Clear Speech
• Touching: Dexterity; Hand; Finger
• Ability to Mount and Dismount Forklift/Truck
• Pushing/Pulling/Stoop/Kneel/Crouch or Crawl  
• Lifting: 45 Pounds; 5 Times per shift
• Carrying: 25 Pounds; 5 Times per shift
• Driving (local/over the road)
• Bend/Squat/Sit and Stand for a prolonged period of time
• Climbing / Balance

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

• Works Alone / Works with Others
• Verbal Contact w/Others; Face-to-Face Contact
• Inside / Outside
• Extreme Heat / Extreme Cold
• Noise 
• Mechanical Equipment
• Electrical Equipment
• Pressurized Equipment
• Moving Objects
• High Places
• Fumes/Odors
• Hazardous Materials
• Dirt Dust

Travel Requirements:

This position requires a 40% travel commitment, encompassing both domestic and international, including onshore and offshore locations.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 

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