Parts Coordinator, SLS TR, Caspian & Black Sea

We are now looking for a

Parts Coordinator, SLS TR, Caspian & Black Sea

to join our team working for a better future.

The location for this position is Istanbul, Turkey. We offer a possibility to hybrid remote work.

We are looking for a Parts Coordinator, SLS TR, Caspian & Black Sea with a main responsibility in providing technical and administrative support to the sales team, assisting with the preparation of sales proposals and documentation while ensuring accurate and timely responses to customer inquiries and proposal requests. 

What will you be doing

As a Parts Coordinator, SLS TR, Caspian & Black Sea your work will include end-to-end customer service, including creating quotes, orders and active follow-up of deliveries. The tasks can also be adjusted based on your individual skills and interests. You’ll be working as a part of dynamic sales team with diverse expertise.

Your work will focus on these responsibilities:

• Act as contact for spare parts quotations, orders, deliveries and non – conformities for SLS
• Act as a link between customer and SLS Sites (factories) in the spare parts delivery process
• Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements
• Ensure highest level of quality and response time for quotes and orders
• Ensure quality of spare parts sales documents
• Ensure correct customer master data and handling instructions are used when processing quotations and orders
• Actively follow up quotes with customers before they expire providing feedback to SLS sales teams
• Actively follow-up the order book
• Liaise with Sales about the content and terms of the offerings
• Follow up with supply chain of parts deliveries according to agreed process
• Maintain and develop knowledge of customer specific solutions and needs 
• Use internal network within the expertise to escalate issues that may arise within the expertise

To be successful in this role we expect you to:

• Understand the customers' business
• Understand the corporate vision
• Understand Wärtsilä parts order processes
• Identify needs and problems
• Have a good knowledge of SAP is considered as an advantage
• Written and spoken language skills on English and Turkish
• Knowledge of Wärtsilä Shaft Line Solutions portfolio is considered as an advantage

In this role, some travel might be required to support the local sales manager.

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Contact & next steps

We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout.

For further questions related to this position please reach out to Sofia Lampropoulou, Regional Team Leader PCM, through sofia.lampropoulou@wartsila.com (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Welcome to join us in shaping the decarbonisation of marine and energy!

Last application date: 30/11/2025 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.