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Primary Location: 

Italy - Genova, IT

Function:  Sales & Marketing
Job Category:  Sales & Marketing

Sales Support Engineer

Wärtsilä is looking for a Sales Support Engineer to support Italian team in Service Unit Mediterranean and Atlantic. He/She will be responsible for following and developing business in Italy through a high level quality of Quotation Management and will also be involved in technical-commercial Customer visits when needed.



Main Responsibilities:

  • Preparation of proposal packages, services offers, costs estimates, wordings, terms & conditions, tender documents.
  • Preparation, check e discussing of costs estimates with the entities involved in the delivery process (FS Operations, Contract Management Marine/Energy, and Wärtsilä Delivery Organizations).
  • Preparation of Supply Agreements and elaborate cost calculations.
  • Utilization of internal tools (i.e.: Services Configurator, CRM, SAP, etc.).
  • Support the internal structure in answering to customer’s technical requests.
  • Liaise with internal stakeholders and ensure timely and accurate offer processes.
  • Interfacing with customers to ensure the correct process in sending offer and accepting order.



  • Advanced knowledge of Microsoft Excel and management of complex formulas.
  • Advanced elements of costs estimate and quoting processes/activities.
  • Good knowledge of Microsoft PowerPoint and familiarity with public presentations.
  • Written and spoken English/Italian for daily activities is required. Plus, written and spoken French/Spanish is appreciated.
  • Customer service mind-set.
  • Workload and time management.
  • Willingness and learning skills on technical/mechanical.
  • Sense of urgency and good capability in prioritising.
  • Sense of ownership.
  • Team-work spirit.
  • Wärtsilä products technical knowledge (or experiences in field/technical service activities).
  • Wärtsilä way of working understanding.



The ideal candidate does have technical high school certificate and/or technical M.Sc / B.Sc degrees.



  • Multiple years of work experience in business environment and in structured and demanding organizations.
  • Strong and daily experience in Microsoft Excel spreadsheets utilization.
  • Previous experiences in Sales and/or Technical Support will be positively evaluated.


Please submit your application before: 16.10.2019


This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2017, Wärtsilä’s net sales totalled EUR 4.9 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at