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Primary Location: 

Japan - Toyama, JP

Function:  Sales & Marketing
Job Category:  Sales & Marketing

Order Intake Coordinator, New Build (Toyama Japan)

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, and our Smart Marine and Energy visions into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a cleaner future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?


We are currently looking for a
Order Intake Coordinator, New Build, Shaft Line Solutions, Toyama, Japan 
You will be a member of our New Build, Sales Management team, as a key person in our Order Intake Coordination process for our continuous increasing NB delivery. Worklocation for this position is in Toyama, Japan.

主にバルチラ中国、バルチラ韓国、その他バルチラ欧州のアカウントマネージャー(営業スタッフ)が顧客から受注したオーダーを受け、工場への受発注業務や納期を管理する仕事です。 顧客から受注する案件は、以下のプロセスに従って処理を進めますが、下記のプロセスは完結するまでに約1年ほどの時間を要するため、根気強い対応、そしてアカウントマネージャーと工場との調整を必要とします。同時に複数の案件を同時進行する案件のタスク管理を自らで行っていただくことになります。また、ご入社後は引き継ぎを行い、上司や周囲のメンバーにはわからないことはもちろん遠慮なく聞いていただけるそして相談していただける環境ですが、特に上司から指示があって日々動くという環境では無いので、自らしっかりとタスク管理をして仕事を進めていただくことになります。


Main Responsibilities:
・ Handling and coordination of inquiries, quotations and orders to internal and external customers  according to set processes and KPI's. 
・ Quality and timely Response for inquiries, quotations and orders 
・ Verification of inquiries, quotations and orders regarding correctness and  completeness, and coordinate corrective action when necessary 
・ Follow-up of deliveries, including possible problem solving and claim handling 
・ Handling and coordination of non-conformities 
・ Communication including negotiation skills of additional information required, lead times, returns and claims 
・ Informing or updating on changes, status and handling of Order Acknowledgements 
・ Act as a link between external customers and various departments in SBJP involved in  New Build delivery process 
・ Communicate (e-mail or telephone) with external and internal  interested parties regarding inquiries, orders and deliveries 
・ Close cooperation and follow-up with Account Managers in New Build countries in China, South Korea, Japan, Taiwan and rest of the world
・ Projects Management、Products Cost Reduction, Products Rationalisation etc. Projects managements
・ Marketing、Business Intelligence, Analysis of competitors



①    国内または海外顧客からの引き合い
②    見積(仕様・価格確認後)
③    価格交渉(社内ディスカウント申請フロー) 
④    弊社の富山工場へ発注・手配    
⑤    Project 管理(担当分のHite rate, Discount, Sales Valve,納期管理、お見積り管理、クレーム窓口、工場と顧客の間の納期調整、金額調整等)        
⑥    発注物の輸出        
⑦    請求書の送付        
*海外顧客(対ネットワークカンパニー)の場合、価格調整・見積もり以外にも、海外ネットワークカンパニー(バルチラチャイナ、バルチラコリア、その他バルチラ欧州)と工場の間に立って、 仕様の確認や、ネットワークカンパニー(もしくは最終客先である造船所・船主)の意向を工場に伝える、あるいは工場の確認をネットワークカンパニーに伝える。


Requirement :
・細かな事務処理力, 数字に敏感であること

・ Business level English and Japanese. Good communication skills in English
・ Knowledge of SAP is considered an advantage. 
・ Organized and structured way of working 
・ Attention to detail of administrative work, having a good with numbers 
・ Good ability to work independently and remotely
・ Open minded, Flexible, Team player 
・ Note: Technical background is not required
・ Excel:SUM・Vlookup 、Word.
・ Marketing, Business Intelligence, Internal Project & Project Management. 


・Ideally, 2 years of experience of similar tasks with a multinational company Industrial maker).
・knowledge of import/export.
・Review of contract detail.
・Domestic/Overseas Sales or Sales Support 
・Marine industry experience


・Education: College or University 短期大学卒業以上



Last application date: 31/10/2020

This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2019, Wärtsilä’s net sales totalled EUR 5.2 billion with approximately 19,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com


Wärtsilä in Japan employs 200 Wärtsilians. To get to know more about Wärtsilä in Japan, visit our homepage on https://www.wartsila.com/jpn

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