Coordinator, PCM

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together.

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.

Your main responsibilities will include the following:
 

• Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements
• Ensure highest level of quality and response time for quotes and orders
• Ensure quality of spare parts sales documents.
• Actively follow-up the order book.
• Liaise with Sales about the content and terms of the offerings.
• Follow up and communicate parts deliveries information accordingly in a timely manner to customers.
• Follow up with supply chain of parts deliveries according to agreed process
• Maintain and develop knowledge of customer specific solutions and needs.
• Off hour support for spare parts (24 hr service)
• Fulfil responsibilities in the assigned expertise and ensure the transfer of knowledge within the teams.
• Use internal network within the expertise to escalate issues that may arise with in the expertise.
• Build profitable customer relationships in order to provide feedback and valuable information.

As an ideal candidate, you will shine in the role when you have:
 

• Education: Any graduate degree 
• Work experience : Atleast 1 year in either Supply chain or customer service background.
• Professional certification in Supply Chain Management is seen as an advantage.
• Skills: SAP/ERP knowledge and Supply Chain understanding will be considered as a plus but it is not a prerequisite.

Other skills:
 

• Fluency in English is mandatory
• Parts order processes knowledge
• Spare parts material info
• Knowledge Inco-terms understanding

Location: Karachi Pakistan

Why you and us?
 

You are valuated – as your true self. At Wärtsilä YOU matter. We value diversity and are committed to supporting an inclusive work community.
Your growth is supported. We believe in continuous learning and teamwork. Wärtsilian community has your back when it comes to development opportunities, so you can develop beyond your potential.
You get to make a difference. Innovation and sustainability are important to us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality

Contact & next steps:

Please submit your application through our Careers portal. Applications submitted via email will not be considered. After submitting your application, you will receive a confirmation email.

Last application date: 12/02/2025 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 
 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.