Manager Sales Support & Administration

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

Manager Sales Support & Administration 

We are now looking for a Manager Sales Support & Administration to join our QuantiServ with Sales Support responsibility for QuantiServ Product Lines within own Area and/or region of the area. The position is a permanent opportunity. The preferred location for the position is in Kruiningen (NLD).

What will you be doing

In this position, your work will focus on Support organization to reach targets as set for QuantiServ products and services on GTV level, you will be the first point of contact for organization in settlements and/or package deals with customers, you will be responsible for content (technical specification of what is offered and sold) for single portfolio projects and act as sales leader within multi portfolio projects.

You will coordinate sales support activities within own area, represent QuantiServ specific as well as full solution management and develop QuantiServ organization competence level such as, but not limited to, technical knowledge, product knowledge, sales knowledge, tool (CRM, SAP).

As Manager Sales Support & Administration , your work will focus on these responsibilities:

• Assure organization of adequate product and solution knowledge. Develop service knowledge within own area.
• Identify sales opportunities proactively and maintain necessary follow-up tools (e.g. CRM)
• Agree targets and actions plans for sales support organization in close cooperation with Area Sales Manager in own Area.
• Set budget targets for respective area in QuantiServ.
• Support organization in developing and monitoring actions plans and targets.
• Create customer awareness for our QuantiServ products and services.
• Develop organization product competence and usage of tools.
• Utilize feedback to initiate new product development together with product management.

To be successful in this role, we expect you to have:

• Wärtsilä and QuantiServ knowledge and business understanding
• Technical aspects and specifications of QuantiServ products and services
• Basic understanding of Mechanical engineering
• Sales and negotiations techniques
• English language
• Automation software such as SAP, Power BI, Office
• Financial understanding
• Cost awareness & effectiveness
• Business-to-Business commercial driven
• Customer relations
• Understanding customer business
• Cultural aspects in doing business
• Level of education, Higher education level and /or university in direction Commerce & Business
• Requires international travelling  sometimes
• Building relations
• Presentation skills
• Communication skills (verbally and written)

Why you and us

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.  

We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?  

We have an amazing team, and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline June 4th  2023, through submitting your application through our careers portal.

Are you still wondering if you should apply and would like to get something clarified? Please reach out to Davide Lombroso QuantiServ GM Sales through davide.lombroso@quantiserv.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Please apply by June 4th 2023 at 23:59 EEST. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone.

Last application date: 04/06/2023 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.