Mandra, GR

Function:  Service Delivery
Job Category:  Engineering

Senior Service Engineer

As part of our Shape goals, we want to simplify the way we do business. This means in practice adding simplicity in the ways of working, increasing clarity in roles and responsibilities, and bringing more speed in decision making through clear ownership and accountability. We have announced our new Marine Business lines and are now putting our plans into action by building our new Business Marine Systems. We are on the way of cementing the foundation for being competitive in the future!

As a part of this, we are looking for Field Service - Senior Service Engineer in Greece.


In this newly established global position, you will become part of (SLS), the organization responsible for services delivered by Wärtsilä Shaft Line Solutions (SLS). A growing organization within SLS and critical to strategy includes over 120 dedicated professionals located all around the world. Priorities in SLS are to stay safe, keep customers happy, and to have fun.


SLS are looking for an experienced Field Service- Senior Service Engineer who is ready to travel the world in order to deliver a wide range of services on an extensive range of products, supporting a global install base of over 30,000 vessels. You will be located in Greece and will be part of a team responsible for SLS Field Service in Europe


Your main responsibilities are

  • Perform Field Service activities according to the work plan.
  • Perform overhauls and repairs on assemblies on site and/or in workshops.
  • Interact professionally with customers during the work execution.
  • Perform internal and external progress status of the assigned work.
  • Create the Service Work Reports.
  • Ensure that the work is executed according to Wärtsilä QEHS guidelines and site procedures.
  • Ensure that the work is executed according to QEHS guidelines and site procedures and policies.
  • Follow-up and report on the status of work orders to customers and/or internal stakeholders.
  • Continuously seek for solutions according to best practices.


The main requirements in this role are

  • A safety-first mindset.
  • You are passionate about developing SLS E2E- business to the next level. 
  • Marine or Mechanical Engineering graduate and qualifications as a combination of maritime education and experience.
  • Technical experience in marine engineering with practical problem-solving skills.
  • Proven experience of installation operation, maintenance, and repair.
  • Highly effective technical communication skills, both written and verbal
  • Interact professionally and deliver solutions to customers during the work execution.
  • Experience in propulsion shaft alignment and Stern Tube Bearings beneficial.
  • Working knowledge of Microsoft Office suite.
  • Fluent in English with relevant additional language skills beneficial.
  • Willing and able to travel.
  • Completed military service


In this role, your success will be measured by

  • Order intake, net sales, and EBIT for SLS.
  • KPIs set by FS Manager and FS Area Manager EUAF.


In addition, as an ideal candidate you

  • Drive Wärtsilä Purpose and demonstrate Wärtsilä values.
  • Understand the value of collaboration and the benefits it brings
  • are recognized as a leader with the ability to build high-performing teams based on trust
  • Have high integrity, listen with good intentions, appreciate feedback, and support people to grow
  • Create clarity on direction and inspire people to take action toward future goals
  • Enjoy creating clear business value with a goal-oriented mindset
  • Drive results with excellent planning and remove obstacles for the success of our employees
  • Feel accountable for business impact and act to adjust when performance is not as expected
  • Develop an organization with high passion and drive – while making sure that it is fun doing business


Questions during application period:

For more information about the position, Nail Kose, e-mail: Nail.Kose@wartsila.com

Last application date: 02/10/2023 


At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 


This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com