Service Engineer

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are now looking for a 

Field Service - Service Engineer

to join our team working for a better future. The position is permanent and the preferred location is in Athens, Greece.

What you will be doing 

As part of our Shape goals, we want to simplify the way we do business. This means in practice adding simplicity in the ways of working, increasing clarity in roles and responsibilities and bringing more speed in decision making through clear ownership and accountability. We have announced our new Marine Business lines and are now putting our plans into action by building our new Businesses Marine Systems. We are on the way of cementing the foundation for being competitive in the future!

In this newly established global position, you will become part of (SLS), the organisation responsible for services delivered by Wärtsilä Shaft Line Solutions (SLS). A growing organisation within SLS and critical to strategy includes over 120 dedicated professionals located all around the world. Priorities in SLS are to stay safe, keep customers happy and to have fun.

SLS are looking for a Field Service - Service Engineer who is ready to travel the world in order to deliver a wide range of services on an extensive range of products, supporting a global install base of over 30,000 vessels. You will be located in Greece and will be part of a team responsible for SLS Field Service in Europe.

As Service Engineer, your work will focus on these responsibilities: 

• Perform Field Service activities according to the work plan.
• Perform overhauls and repairs on assemblies on site and/or in workshops.
• Interact professionally with customers during the work execution.
• Perform internal and external progress status of the assigned work.
• Create the Service Work Reports.
• Ensure that the work is executed according to Wärtsilä QEHS guidelines, site procedures and policies.
• Follow-up and report on the status of work orders to customer and/or internal stakeholders.
• Continuously seek for solutions in according to best practises.

To be successful in this role, we expect you to have: 

• A safety-first mind-set.
• You are passionate about developing SLS E2E-business to the next level.
• Marine or Mechanical Engineering graduate and qualifications as a combination of maritime education and experience.
• Technical experience in marine engineering with practical problem-solving skills.
• Proven experience of installation operation, maintenance and repair.
• Highly effective technical communication skills, both written and verbal.
• Interact professionally and deliver solutions to customers during the work execution.
• Experience in propulsion shaft alignment and Stern Tube Bearings beneficial.
• Working knowledge of Microsoft office suite.
• Fluent in English with relevant additional language skills beneficial.
• You will be located in Athens, Greece and be able and willing to travel frequently.
• Completed military service.

In this role, your success will be measured by:

• KPIs set by Team Leader, FS Manager and FS Area Manager EUAF.

In addition, as an ideal candidate you:

• Drive Wärtsilä Purpose and demonstrate Wärtsilä values.
• Understand the value of collaboration and benefits it brings.
• Are recognised as a leader with ability to build high performing teams based on trust.
• Have high integrity, listen with good intention, appreciate feedback and support people to grow.
• Create clarity on direction and inspire people to take action towards the future goals.
• Enjoy creating clear business value with a goal-oriented mind-set.
• Drive results with excellent planning and remove obstacles for success of our employees.
• Feel accountable for business impact and act to adjust when performance is not as expected.
• Develop an organization with high passion and drive - while making sure that it is fun doing business.

Why you and us? 

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. 

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? 

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future. 

Contact & next steps 

We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout. 

For further questions please reach out to Konstantinos Efraimidis, Field Service Team Leader, through konstantinos.efraimidis@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to). 

Welcome to join us in shaping the decarbonisation of marine and energy!
 

Last application date: 30/11/2024 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.