Share this Job
Location(s): 

Marseille Cedex 15, FR Bermeo, ES Mandra, GR Esposende, PT Trieste, IT Genova, IT

Function:  Service Delivery
Job Category:  Support Functions

Technical Expert 4 Stroke (M/F)

Wärtsilä is leading the maritime industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Power are proud to offer our customers the world’s widest network of maritime expertise and the full portfolio from engines to lifecycle solutions. 

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable
societies through innovation in technology and services - together. Are you ready to jump onboard?

 

Mediterranean Field Services and Workshops is looking for a motivated Technical Expert 4 Stroke (M/F) in Technical Services team. You serve both internal and external customers with all operational technical inquiries related to Wärtsilä Engines and their control systems. You will provide this support in the field of installation, maintenance and troubleshooting for related engines. You will report to General Manager Technical Services Mediterranean Region.

This is a permanent opportunity and preferred location is Marseille, France. Other locations in Mediterranean Region (Italy, Spain) or Europe may be considered.

 

What will you be doing ?

 

As Technical Expert 4 Stroke, your work will focus on these responsibilities :

 

  • Manage complex technical and operating problems of the customer and internal stakeholders to reach quality with on-time support and to ensure customer satisfaction.
  • Participate in customer and/or vendor meetings as a technical expert, when complex technical matters are handled
  • Perform troubleshooting and technical field investigations and screening of field service reporting.
  • Visit sites when deeper product, system and/or performance analysis is needed
  • Analyse field experience and customer feedback data to improve the products and solutions as well as operation and maintenance of the installation.
  • Make complex analysis with adequate conclusions and recommendations (reports)
  • Be responsible for handling Technical Requests received from customers.

 

To be successful in this role, we expect you to have :

 

  • A safety-first mind-set.
  • Bachelor degree in Mechanical engineering or equivalent education.
  • Motivation and genuine interest to work with 4-stroke engines.
  • A high level of mechanical and automation experience with Wärtsilä engines. Experience with non-Wärtsilä engines is a strong plus.
  • Experience in a service support role especially with Wärtsilä products (field service /engineering).
  • A true team player with a proactive approach and technical reporting skills who engages and collaborates with others to deliver results.
  • You are a strong communicator with good organizational and analytical skills.
  • Positive mindset and open to learning new things.
  • Customer focused with a service minded attitude.
  • Fluent in written and spoken English and the local language of your location (French, Italian or Greek)
  • You are willing to travel occasionally.

 

Why you and us

 

You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team.

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation.

 

Contact & next steps

 

If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we hope to hear from you before the application deadline 5th February 2023, through submitting your application through our careers portal. We aim to keep you updated on the process all the way.

 

Are you still wondering if you should apply and would like to get something clarified ? Please reach out to IOB Frédéric, GM Technical Services Mediterranean Region ( frederic.iob@wartsila.com ) with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

 

Please apply 5th February 2023 at 23:59 EES. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone.

 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.


This is Wärtsilä

Wärtsilä Marine Power leads the industry in its journey towards a decarbonised and sustainable future. Our broad portfolio of engines, propulsion systems, hybrid technology, and integrated powertrain systems delivers the efficiency, reliability, safety, and environmental performance needed to support our customers to be successful. Our offering includes performance-based agreements, lifecycle solutions, and an unrivalled global network of maritime expertise. www.wartsila.com/marine 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasise innovation in sustainable technology and services to help our customers continuously improve their environmental and economic performance. Our dedicated and passionate team of 17,000 professionals in more than 200 locations in 68 countries shape the decarbonisation transformation of our industries across the globe. In 2021, Wärtsilä’s net sales totalled EUR 4.8 billion. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com.