Lifecycle Sales Support Engineer

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are now looking for a

Lifecycle Sales Support Engineer

to join our team working for a better future.

The position is permanent and the preferred location is in Mexico City, Mexico.

What you will be doing

You will be part of the Lifecycle Management team, which plays an integral role in the Operations department. You will be part of a team that develops energy storage lifecycle solutions and offerings which drive growth and profitability for our business.  You will support lifecycle sales activities by providing detailed sales calculations and proposals with a high level of internal and external customer satisfaction.  You will develop and maintain the lifecycle sales costing and proposal template materials to ensure stable margins and clear, concise offerings.

In this position you are reporting to the GM, Upgrades and Lifecycle Offer Management.

As the Lifecycle Sales Support Engineer, your work will focus on these responsibilities:

• Preparation of sales calculation and proposals, supporting the Opportunity Team with transactional Field Service, Spare Parts, Upgrade, and renewals or amendments of Agreement customers, or to existing non-agreement customers where applicable
• Determination, review and escalating approval of the calculated margin and proposal risk
• Support in presenting and explaining proposals to customer
• Assist with internal and external promotion of solutions, and developing new solutions and support material
• Ensure CRM data quality of Opportunities
• Use of data and analytics to identify new Opportunities
• Develop and maintain the Agreement, Upgrade and transactional sales costing model(s) & ensure alignment with proposal template content
• Liaise with and support ESB Sales Management with Agreement topics

In this role, your success will be measured by:

• Overall performance

• Quality of Lifecycle Sales calculations and proposals
• Time to respond and on time delivery to Lifecycle Sales enquiries
• Maintenance of Lifecycle Sales calculations and proposal template 

To be successful in this role, we expect you to have:

• Relevant technical education, preferably Associate, BSc. or equivalent
• Related energy storage O&M work experience, possessing an entrepreneurial mind set and Sales affinity
• Fluent speaking and writing in English
• Knowledge of regional market and awareness of cultural diversity
• Customer focus (internal/external) and capability of building business relationships
• Good knowledge of energy storage products and solutions
• Strong business and results-orientation
• High attention to detail and comprehension, while maintaining a proactive and flexible mindset
• Experience in customer facing situations while negotiating fairly
• Drive for performance with positive attitude
• Excellent team player with focus on communication and follow-up
• Encourage the exchange of ideas and collaboration across organizational boundaries
• Distinctive systemic / analytical work style - independent and solution-oriented, with time management & efficient organizational skills to manage dynamic workload
• Have advanced knowledge of MS Office and CRM (Salesforce) applications

(In this role, some travel is required to meet with our customers and team around the world. Thus, we hope you to be ready to travel approximately 10%, even though most of the meetings are held virtually.)

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Contact & next steps

We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout.

For further questions please reach out to Alicia Lockhart, GM, Upgrades and Lifecycle Offer Management through email at alicia.lockhart@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Welcome to join us in shaping the decarbonisation of marine and energy!

Last application date: 04/06/2026 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.