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Location(s): 

Moschato, GR

Function:  Sales & Marketing
Job Category:  Sales & Marketing

PCM Coordinator

Wärtsilä is leading the maritime industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Power are proud to offer our customers the world’s widest network of maritime expertise and the full portfolio from engines to lifecycle solutions. 

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to jump onboard?

 We are now looking for a PCM Coordinator to join our skilled team. The position is permanent. The preferred location for the position is Athens, Greece.
 

What will you be doing

 
In this position, you will be accountable for processing internal and external customer's spare parts requests in a timely manner aligned with customer´s expectations.

 
As a PCM coordinator, your work will focus on these responsibilities:
 

  • Act as contact for spare parts quotations, orders, deliveries and non - conformities.
  • Act as a link between customer and the various departments involved in the spare parts delivery process.
  • Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements.
  • Ensure highest level of quality and response time for quotes and orders.
  • Ensure quality of spare parts sales documents.
  • Ensure correct customer master data and handling instructions are used when processing quotations and orders.
  • Actively follow up quotes with customers before they expire providing feedback to sales teams.
  • Actively follow-up the order book.
  • Liaise with Sales about the content and terms of the offerings.
  • Follow up and communicate parts deliveries information accordingly in a timely manner to customers.
  • Follow up with supply chain of parts deliveries according to agreed process.
  • Maintain and develop knowledge of customer specific solutions and needs.
  • Use internal network within the expertise to escalate issues that may arise within the expertise.
  • Reports to PCM Team Leader in Russia.

 
To be successful in this role, we expect you to have/be:

Professional Skills such as:

  • Understand the customers' business
  • Understanding corporate vision
  • Wärtsilä parts order processes
  • Identifying needs and problems
  • Good knowledge of SAP
  • Spare parts material info knowledge
  • Inco-terms

 

General skills:

  • Communication skills
  • Fluent Russian and fluent English
  • Customer service ( internal, external)
  • Presentation skills
  • Teamwork skills
  • Cultural knowledge
  • Training and development skills
  • Reporting and analysing skills
  • Organizing skills



Why you and us
We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.
We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? 
 
Contact & next steps
Does this sound like the job for you? If yes, we hope to hear from you before the application deadline 21th of November through submitting your application through our careers portal. We aim to keep you updated on the process all the way.
Are you still wondering if you should apply and would like to get something clarified? Please reach out to Poyas Alexander Team Leader, PCM through EMAIL:
 alexander.poyas@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).
Please apply by 21th of November. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone
 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.


This is Wärtsilä

Wärtsilä Marine Power leads the industry in its journey towards a decarbonised and sustainable future. Our portfolio of engines, propulsion systems, hybrid technology, and integrated powertrain systems deliver the reliability, safety, and environmental performance that Wärtsilä’s Smart Marine vision encompasses. We offer our customers performance-based agreements, lifecycle solutions, and an unrivalled global network of maritime expertise. www.wartsila.com/marine

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wärtsilä’s net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com